Wireless EMS mobile data communication software

RescueNet Nomad^TM's onboard wireless EMS mobile data communication software enables your dispatch center and crews to communicate immediately and precisely.

Using this advanced wireless technology, your teams can easily reach new levels of performance. Experience better customer service, improved response times, accurate data, and a better bottom line.

Printer-Friendly Documentation (PDF) 
 (Download Adobe Acrobat to view)

Scroll down to find out more about RescueNet Nomad - wireless EMS mobile data communication software.

1. When a dispatcher using RescueNet Dispatch^TM assigns a trip to a vehicle, the information is transmitted from your database to your Internet Service Provider (ISP) via direct connection.
2. The ISP sends the information to a radio tower, which uses cellular digital packet data (CDPD) to transmit it to the wireless radio modem in the vehicle.
3. The radio modem passes the information into the mobile data terminal, where it is displayed in RescueNet Nomad^TM.
4. When the crew needs to respond to the dispatcher, the reverse process is performed.

The Dispatch tab in the ambulance cab  

RescueNet Nomad^TM wireless EMS mobile data communication software in the ambulance means clear, secure dispatch information is instantly available to your crews. No more garbled radio messages, misunderstood addresses, or risk of the exposure of confidential information. Working on the Dispatch tab, your crews can:

• See all the important dispatch information, including time stamps.
• View any of the five most recent active, completed, or preassigned trips, labeled by run number and status.
• Advance a trip to the next status.
• Search for existing patients in the RescueNet Dispatch^TM database. If the correct patient is found, they can be added to the trip in both RescueNet Nomad^TM and RescueNet Dispatch^TM by the crew using RescueNet Nomad^TM.
• If necessary, select a destination or cancel a trip.
• Send an Advance of Arrival fax to the destination facility.

Interactive, in-vehicle mapping  

The Mapping feature displays a detailed, interactive street map of your dispatch region.

• If a crew is en route to scene, transporting, or en route to post, the pick-up, destination, or post location is displayed.
• If your operation uses the optional RescueNet Nomad^TM GPS feature, the crew can view the current location of their vehicle; otherwise, their last known location is displayed.
• Supervisors can view a specific RescueNet Nomad^TM-equipped vehicle, all the RescueNet Nomad^TM-equipped vehicles they are responsible for, or all of your operation's currently active RescueNet Nomad^TM-equipped vehicles. Vehicles that aren't currently using an active RescueNet Nomad^TM unit are displayed at their last known location.

Wireless messaging  

Crews can use the Message tab to send messages to the dispatch center, other units, or an email recipient.

• Messages can also be broadcast to all mobile units, as well as the dispatch center.
• Broadcast messages can be tagged with an expiration time, in which case they appear on the Info tab of all RescueNet Nomad^TM units until the expiration time.
• At the receiving end, a dialog box automatically opens displaying the message, and the message is also added to the list on the Message tab.
• For less important messages, the crews can use the Chat feature, which sends the message without opening a dialog box.

In-vehicle supervisor-level overview  

Supervisors can view the status and location of vehicles and trips.

• By default, all of the vehicles the supervisor is responsible for are displayed.
• Optionally, they can view all active RescueNet Nomad^TM-equipped vehicles.
• The supervisor can look up details of the current and previous runs of any displayed vehicles. The details are displayed in a tab similar to the Dispatch tab.
• The supervisor can view a specific RescueNet Nomad^TM-equipped vehicle, all the RescueNet Nomad^TM-equipped vehicles they are responsible for, or all of your operation's currently active RescueNet Nomad^TM-equipped vehicles. Vehicles that aren't currently using an active RescueNet Nomad^TM unit are displayed at their last known location.