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CaseStudy: Bringing EMS Billing In-House

Learn what happens when one agency takes control of their billing.

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Emergency Mobile Health Care in Memphis, TN wasn't sure if they were getting the most out of their outsourced billing provider or if they could do better by bringing it in house.  After careful evaluation, they opted to take on their own EMS billing. 

  • They have already seen a 30% improvement in collection rates.
  • The increased visibility and control of cash flow has allowed them to make improvements in eficiency throughout the business.
  • And much more....

Learn the rest of the story - download the full case study by completing the form to the right.


We were a growing operation but with our low trip volume, we had cash flow issues and needed to recoup for services as quickly as possible. Our collection rate was 50% with our second outsourced billing partner. We really needed to have control and our finger on the cash flow so we could pay our people.

Michael Nolen
Vice President Chief Administrative & Compliance Officer Emergency Mobile Health Care