Jeffrey Greenway – Billing Administrator
Thorne Ambulance Service
In 2017, Jeff and his team attended ZOLL Summit for the first time. Billing Pro was a new product at the time, but he immediately recognized it as something they had to have. Prior to implementing it, Thorne Ambulance was relying on Hospital Face Sheets, hoping that the crew would retrieve those sheets, especially on 911 calls. Jeff was able to address these shortcomings with Billing Pro. Once the system was installed, he was able to streamline workflows, reduce denials on claims and achieved faster accounts receivable turn-around time.