FREE WEBINAR
Do Your Own Internal Billing Audit to Help Avoid An External Review (and Reduce Denials)
Leigh Clancy
ZOLL
Maggie Adams
EMS Financial Service
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About the Webinar
Learn step-by-step methods you can perform to conduct your own internal audits. An internal audit will help catch under-payments, over payments and documentation errors so that legitimate revenue does not get missed. Notably, conducting internal audits is recommended by the OIG as an important step to help maintain compliance. This lively session will detail ways to mitigate errors, reduce denials and lead to improved cash flow.
Learning Objectives Include:
- Understand the purpose of internal auditing, including the opportunity to provide valuable feedback to field and billing staff
- Learn the approach to taking a random sample of claims for review
- Discuss who should conduct the internal review and the frequency of review
- Understand the difference between perspective and retrospective review and when each type of review is appropriate to perform
- Outline an approach to conduct review of new staff during their training process
- The unique audit issues that arise in emergency billing versus non-emergency billing will be addressed
Key Takeaways From This Webinar
How to Conduct an Audit
Learn step-by-step methods you can perform to conduct your own internal audits.
Perspective vs Retrospective
Understand the difference between perspective and retrospective review and when each type of review is appropriate to perform.
Employee Onboarding
Outline an approach to conduct review of new staff during their training process.
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About the Hosts
Leigh Clancy
Leigh Clancy is a Senior Product Marketing Manager at ZOLL Data. In this role she interfaces with product management, marketing, sales and customers extensively to help with targeting, messaging, positioning, product launches and campaigns. Leigh started her career in marketing over twenty years ago working for technology companies such as Verio, an NTT Company, Level 3 Communications, iBAHN, Symplified and ReadyTalk where she gained valuable knowledge on how to market very complex, technical products and SaaS solutions to a wide variety of audiences. Outside of work you can find her golfing, reading, traveling, hosting backyard movies, camping, wine tasting and spending time with family, friends, and her dog, Pi.
Maggie Adams
Maggie Adams is the president of EMS Financial Services, with 25 years’ experience in the ambulance industry as a business owner and reimbursement and compliance consultant. Known for a practical approach and winning presentation style, Maggie has worked with medical transportation providers and billing companies of all kinds to support their billing, auditing, and documentation training efforts. Every year, Maggie travels nationwide to train field providers and billers on EMS billing and EMS documentation compliance. Maggie is a Cum Laude graduate of the Wharton School of the University of Pennsylvania.
