IT Services and Consulting


Optimize technology investments, transform capabilities and achieve greater business value.

ZOLL's IT and operations consulting services can ensure that your solutions bring the most value possible to your fire and/or EMS organization. Our experts in these areas will evaluate every part of your operation and make professional recommendations that will help you achieve business success.

With a base of best practice knowledge gained from hundreds of implementations, our IT consultants work with one goal in mind—to help you realize rapid implementation, low total cost of ownership and high return on your investment. Our software is already built with functionality specific to the fire and EMS industry—helping reduce the complexity, risk and cost of implementation, but with expert consultation about your IT infrastructure before implementation, you can be assured that you’ll get going as fast as possible.

Operations consulting can help with Demand Analysis: An analysis of ambulance call volume that provides an agency with a highly reliable demand for service pattern and enables an EMS organization to accurately determine the number of ambulances needed to be staffed by hour of day and day of week. Staffing in this way enables improved response times through accurate supply to demand matching and improves economic stability and profitability by minimizing wasted ambulance unit hours.