RescueNet Road Safety - Technical Support Information

NEW for Extended Warranty Customers!

If you have just received your Version 5.27 Install/Upgrade CD, CLICK HERE for the latest
installation/upgrade instructions.

IMPORTANT: You must install the Version 5.25 or 5.26 Upgrade before proceeding with the Version 5.27 Upgrade. If you are running a Base Station version older than 5.25 please call Road Safety at 1-800-252-2594.

Data Retrieval in the Event of a Vehicle Crash

If a monitored vehicle in your fleet has been involved in a crash, please click the appropriate link below for important information on retrieving the RS-3001 Black Box data.

Extended Warranty customers please have your User Name and Password available and CLICK HERE.

Non-Extended Warranty customers please CLICK HERE.

Extended Warranty Customers Technical Support

To access the RS-3000 Extended Warranty Tech Support section featuring:

24 Hour Phone Technical Support
Installation Forms
Live Internet Technical Support & Training
Wiring Diagram Library
Installation & Software Manuals
Installation FAQs
Software FAQs
Troubleshooting FAQs

Please have your User Name and Password available and CLICK HERE.

Non-Extended Warranty Customers
For Technical Support please call 1-805-498-9444 Monday - Friday 8:30AM - 5:00PM Pacific Time