There are routine process details that, while subtle, consistently cause conflicts for many EMS medics and billers. The result is lower and slower reimbursements, not to mention higher frustration for staff and patients alike.
Watch the webinar on demand, "Charting for Billing Success: We’re All on the Same Team," during which ZOLL Data Systems implementation specialists, Amanda Lee and Justin Cooley, will share what billers need from a patient care report to submit a clean claim and how technology can be leveraged to optimize the process for both medics and billers.
Attendees will learn how to:
Educate medics on why complete, timely, and accurate charts are so important for billing higher levels of service
Use processes and technology that will transform your workplace from contentious to cohesive
Configure and set chart defaults and data validations to foster clear, complete documentation
Establish charting quality assurance (QA) before the billing stage to reduce flags back to providers
Find and add missing demographic and insurance information
Plus, you’ll earn one CEU while you learn!
Amanda Lee is a ZOLL Billing Implementation Specialist with ZOLL Data Systems. She joined the ZOLL team in 2021 and brought many years of billing experience, working for one of the major hospital systems in North Carolina and billing for 8 of their hospitals. She obtained her CAC (Certified Ambulance Coder) certification and previously held a Certificate in Medical billing, Coding, and Insurance, as well as a bachelor’s degree in Psychology from the University of North Carolina at Greensboro.
A ZOLL Implementation Consultant with over 20 years of experience in the EMS and Fire Services as well as a Bachelor of Science in EMS from Creighton University. Justin is also a Captain and Paramedic with the Omaha Fire Department.