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On a mission to optimize patient care and outcomes, Hackensack Meridian Health JFK Emergency Medical Services, shares how they use QA/QI data  tools to improve field performance in the community they serve.

Watch the on-demand webinar, “The Power of Data: Working Together for Positive Changes in Clinical Care,” in which HMH JFK EMS Clinical Managers, Richard Schlosser and Robert Bauter, with Clinical Supervisor, Jeffrey McBride, take you on their journey to better care.

In this 30-minute webinar, you’ll learn:

  • Where they started  their QA/QI journey, their philosophy of improvement, and their goals
  • How they take a 30,000-foot view of department-wide patient care performance and review KPIs with data
  • Two case studies during which they utilized data from RescueNet ® CaseReview     to deliver personalized feedback, training, and accolades based on crew member performance
  • How ZOLL® emsCharts® analytics helped them win the “Mission: Lifeline – EMS – GOLD PLUS” award by the American Heart Association, seven years and counting

Watch Now

Meet the Speakers

Robert Bauter is the clinical manager for HMH JFK EMS, Southern Region. His responsibilities include ensuring quality assurance and quality improvement for the department, along with developing and implementing clinical standards of practice, keeping HMH JFK EMS at the forefront of the state of the science in EMS. Bob became certified as a paramedic in 1986 and worked as a line paramedic and a field training officer prior to becoming involved with EMS management 2004. Bob holds instructor certifications in ACLS, PALS, PHTLS, and is affiliate faculty for NAEMT’s PEPL course. Bob graduated with a Bachelor’s Degree in Economics and Communication from Ohio Wesleyan University in 1976 and obtained his master’s degree in Administrative Science from Fairleigh Dickinson University in 2009.

Robert Bauter
Clinical Manager, Southern Region

Richard Schlosser, MICP, NRP Richard Schlosser is the Clinical Manager of EMS at Hackensack Meridian Health-JFK University Medical Center (UMC). Rich obtained his Certificate in Paramedicine from Camden County College in 2007. He is a Nationally Registered and New Jersey MICU Paramedic, Preceptor, and Field Training Officer. He also developed and managed the Field Training and Evaluation Program for JFK UMC EMS. Richard also serves as an ACLS, PALS, AMLS and Advanced Concepts of Airway Management Instructor and is also an Advanced Stroke Life Support Instructor.

Richard Schlosser, MICP, NRP
Clinical Manager

Jeff McBride is a clinical supervisor at HMH JFK EMS. His primary responsibilities include clinical oversight, facilitation of orientation and departmental training, department process improvement, and data analytics. Jeff has been involved in emergency medical services since 2006. Before his current role, Jeff was an EMT, paramedic, field training officer, operations supervisor, and communications supervisor. Jeff has a Bachelor’s Degree in Sociology from Rutgers University and an Associate's Degree in Nursing from Excelsior College. Jeff is currently pursuing a Master’s Degree in Healthcare Administration. Jeff maintains credentials as a National Registry Paramedic, NJ MICP, registered nurse, and flight paramedic. His main research interests include resuscitation, airway management, and system quality improvement.

Jeff McBride
Clinical Supervisor