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Unresolved self-pay accounts for ambulance transports continue to plague the EMS industry. Agencies have both a financial need and an obligation to pursue copays and patient deductibles.   

Join us for the webinar, “Better Management of Self-pay Ambulance Accounts,” to get up to speed on the latest regulatory changes that EMS billers must understand to pursue, resolve, and report on self-pay accounts.   

Plus, EMS industry billing expert, Maggie Adams, will share:  

  • A simple approach to identifying the problems in the revenue cycle management process that cause unresolved patient-pay accounts and effective strategies to improve these issues
  • Step-by-step actions agencies can take to better manage incoming patient calls, including how to diffuse tension during difficult conversations
  • Proven strategies for negotiating financial responsibility with patients
  • Helpful improvements in technology and patient account follow up you can use now
  • Tested methods for resolving self-pay accounts that many may not be aware of
  • Practical ways to working with patients who are experiencing financial hardship, bankruptcy, and/or those who need additional time to make payments or resolve insurance issues 

Watch Now

Meet the Speaker

Maggie Adams is president of EMS Financial Services, with over 25 years’ experience in the ambulance industry as a business owner and reimbursement and compliance consultant. She is a member of the Board of the Ambulance Association of Pennsylvania, serves on the Compliance & Advisory Board of NEMTAC, and is a presenter for the EMS Leadership Academy. Maggie has written numerous articles on billing and reimbursement and spoken at conferences nationwide. She is known for a practical approach and winning presentation style. Maggie has worked with ambulance providers and billing companies of all kinds to provide auditing services, assess their billing for best practices, and support their billing and documentation training efforts. Maggie is a Cum Laude graduate of the Wharton School of the University of Pennsylvania. For more info, email maggie@ems‐ financial.com or visit www.ems‐financial.com.

Maggie Adams
EMS Financial Services