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With patients increasingly responsible for more out-of-pocket expenses, correctly identifying self-pay patients and capturing maximum reimbursement for all services rendered can be a labor-intensive exercise. Payment visibility requires providers to have a clear and accurate picture of who the payer is and what they will ultimately pay. This webinar offers effective strategies to help healthcare revenue cycle management (RCM) professionals  protect revenue while reducing the administrative burden associated with collection and at the same time, improving the patient experience.

RCM leaders will learn how to:

  • Protect revenue with AR optimization strategies

  • Leverage technology to reduce labor-intensive activities

  • Improve the patient’s financial experience

Watch the Recording

About the Speaker

Juli Forde Smith is a national revenue cycle expert proven in finding solutions that foster success and create strong ROI, increased market share, and profitability. With a focus on innovation required to shift from fee for service to value, Ms. Forde currently serves as Director of Strategic Partnerships for ZOLL Data Systems. She is a nationally known speaker and author on emergency medicine coding and reimbursement issues. Ms. Forde has hosted HFMA webinars, been quoted by HealthLeaders magazine and is a frequent contributor to several national media outlets. She serves in a variety of committee roles for the American College of Emergency Physicians (ACEP), the Emergency Department Practice Management Association (EDPMA), and the Urgent Care Association (UCA). Juli is currently a member of the Board of Directors of EDPMA and is one of a select few non-physician members of the ACEP Coding and Nomenclature Committee.

Juli Forde Smith, Director of Strategic Partnerships, ZOLL Data Systems