ZOLL Pulse Blog: EMS, Fire & Healthcare Insights | ZOLL Data Systems

Mobile Companion App Transforms the Way Medics Chart Patient Care From the Field

Written by Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Feb 17, 2023 6:03:30 PM

ZOLL® Data Systems has unveiled the latest innovation for its flagship, cloud-based ePCR software, ZOLL emsCharts.® A new mobile companion app, ZOLL emsCharts NOW, lets EMTs and paramedics quickly and conveniently capture critical patient data at the time of contact, using standard mobile devices.

In an emergency, EMS medics may resort to hastily jotting vital patient information on gloves, medical tape, and note pads to sort through and make sense of later. It’s a less-than-ideal situation, but logging into browser-based ePCR software from the field can be difficult — or impossible. Until now, the only viable alternative was a specialized Windows device running full-version software. Those devices are costly to acquire and maintain, and they require significant IT resources.

Charting takes significant time when done correctly. Medics often describe it as “the worst part” of their day. The ZOLL emsCharts NOW mobile companion app enables users to collect patient data contemporaneously, while they are at the scene. Contemporaneous documentation via a single input point replaces reliance on memory to capture the actions taken and the sequence. It reduces errors and improves compliance, and it also saves time. Users can easily pick up where they left off and complete the ePCR later, from their laptop or desktop computer.

Because the new app is built from the ground up for a high-performance mobile experience, users can enjoy robust field functionality, even when no active internet connection is available. The need for an internet connection to chart is inconvenient, impractical, and inefficient in rural areas. In developed areas, switching between networks can cause disruptions. Intermittent connectivity results in loss of data and forces recreation of previous documentation. ZOLL emsCharts NOW solves this problem by enabling on-scene documentation that auto-saves to a local database — encrypted at rest and in transit to comply with HIPAA requirements.


Benefits for Medics


The app’s intuitive user interface (UI) saves time and simplifies charting by providing quick, easy access to commonly administered medications and medical interventions. Time-saving features include:

  • Quick-action buttons for rapid access to frequently used fields
  • One-click documentation of common ailments, allergies, and medications
  • Driver’s license barcode scanning to import demographics
  • Voice-to-text capability
  • Information import from dispatch CAD software (address, nature of call, etc.)
  • QR code and link options to transfer ePCR data to other crew members or agencies
  • Timers to log when intervention starts (NARCAN administration, time between medication doses, etc.)


Benefits for EMS Agencies

In addition to delivering real benefits for medics, the ZOLL emsCharts NOW companion app offers compelling value for agencies seeking to reduce equipment costs and lighten the IT burden:

  • App runs on standard iOS and Android mobile devices
  • No configuration for administrators or IT to learn
  • Takes full advantage of devices’ native tools to enable advanced functions not possible on other devices

Readers who would like to learn more about ZOLL emsCharts NOW can visit the mobile companion app web page or request more information by calling 800-231-8573.


Read More About ZOLL emsCharts NOW:
App Lets You Keep Charting Through the Chaos