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Relying on aggressive financial policies and collection tactics won't help your organization adapt to the "patient as payer" model, especially after the pandemic. You need strategies and innovations that will help patients easily navigate the financial responsibilities associated with their care. Watch our webinar to learn how to:

• Deploy strategies for increasing patient engagement and average patient collection.

• Consider how consumerism will impact your provider-patient relationship.

• Prepare for the revenue impact of price transparency and leverage tools to mitigate that impact.

• Harness the patient’s unique financial characteristics to improve patient satisfaction and revenue.

Watch The Recording

About the Speaker

Juli Forde is a national revenue cycle expert proven in finding solutions that foster success and create strong ROI, increased market share, and profitability. With a focus on innovation required to shift from fee for service to value, Ms. Forde currently serves as Director of Strategic Partnerships for ZOLL Data Systems. She is a nationally known speaker and author on emergency medicine coding and reimbursement issues. Ms. Forde has hosted HFMA webinars, been quoted by HealthLeaders magazine and is a frequent contributor to several national media outlets. She serves in a variety of committee roles for the American College of Emergency Physicians (ACEP), the Emergency Department Practice Management Association (EDPMA), and the Urgent Care Association (UCA). Juli is currently a member of the Board of Directors of EDPMA and is one of a select few non-physician members of the ACEP Coding and Nomenclature Committee.

Juli Forde, Director of Strategic Partnerships, ZOLL Data Systems