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Care Exchange

Transform Healthcare Collaboration through Interoperability

Hospitals, EMS and Fire, and ePCR vendors are more dependent than ever on accurate, timely health information exchange (HIE). Advance communication and coordination between pre-hospital and hospital resources can have a significant impact on patient outcomes. Up-to-date, aggregated patient information from many sources is essential for continuity of care, as well as for revenue cycle efficiency and clinical quality improvement. ZOLL Data Systems is transforming healthcare collaboration between EMS partners with its proven HIE solution, ZOLL Care Exchange.


Deliver More

Quality Patient Outcomes and Operational Efficiencies Across Your Healthcare Ecosystem.

Data Exchange Across Your Ecosystem

ZOLL Care Exchange facilitates interoperability between emergency medical services, hospitals, and vendors with seamless, bi-directional data flow in near real-time. Onset times, procedures, medications, outcomes, and payor demographics originating from any EMS ePCR, hospital EHR, and vendor partners are readily available to your entire healthcare ecosystem through a single data channel. 

What are the benefits of ZOLL Care Exchange?

  • Send ePCRs and EKGs to hospitals electronically, in near real-time.
  • Streamline patient hand-off, eliminating barcode readers and additional wait-time.
  • Improve reimbursement rates by receiving patient demographics and insurance information from the hospital and EMS partners.
  • Use patient outcomes received from the healthcare provider for clinical quality and process improvements.
  • Save time and money by eliminating manual data entry, scanning, and searching.
  • Minimize compliance risk.
  • Reduce the need for fax and manual follow-up.

Information Access and Transparency from Any System, Any Device

ZOLL Care Exchange reduces time, errors, and costs associated with manual data entry and communication workflows. Software and hardware agnostic, this cloud-based solution provides rapid, ubiquitous data visibility from any system and device, including tablets and smartphones. Hospital clinicians have improved transparency and access to pre-hospital charting and patient records, reducing door-to-treatment times. Data aggregation and verification is automated, leveraging sophisticated artificial intelligence (AI) to match identifiers and to add demographics and insurance information. EMS and hospital staff benefit from advanced analytics for clinical follow-up and quality improvement. ZOLL Care Exchange simplifies safety and compliance, too, meeting HIPAA and JCAHO requirements.


Powerful Features in a Secure Environment

  • Bi-directional Data Sharing
    • Integration and sharing of discrete data elements
    • Unlimited PDFs and images
    • Sharing with other interoperable networks
  • Fast and Reliable
    • SOC-2 Compliant
    • Complete history and audit trail
    • Straight-forward and cost-effective implementation
  • Outcome Improvement Support 
    • Comparative analytics
    • Drug interactions
    • Patient History

ZOLL Pulse Blog

Check out the latest insights for data-driven EMS.