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The healthcare industry needs strategies and innovations that will help patients easily navigate the financial responsibilities associated with their care. With patients increasingly responsible for more out-of-pocket expenses, correctly identifying self-pay patients and capturing maximum reimbursement for all services rendered can be challenging and labor-intensive. Relying on aggressive financial policies and collection tactics will damage the patient relationship, but there are better approaches.

National revenue cycle management expert, Juli Forde Smith, will share compelling case studies and the latest research in her discussion on the financial challenges facing providers today. She will also offer tangible strategies for obtaining optimal reimbursement while nurturing the relationship with patients.

Webinar attendees will take away valuable learning, including:

  • How to prepare for regulatory changes and select strategies to mitigate any negative financial impact

  • How to improve collection results and the patient’s financial experience by identifying key patient financial data

  • How to review your revenue cycle operations to identify areas of opportunity which will positively impact net collections

Watch this webinar for details on these and other actionable strategies for capturing maximum reimbursement during this era of uncertainty.

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About the Speaker

Juli Forde Smith is a national revenue cycle expert proven in finding solutions that foster success and create strong ROI, increased market share, and profitability. With a focus on innovation required to shift from fee for service to value, Ms. Forde currently serves as Director of Strategic Partnerships for ZOLL Data Systems. She is a nationally known speaker and author on emergency medicine coding and reimbursement issues. Ms. Forde has hosted HFMA webinars, been quoted by HealthLeaders magazine and is a frequent contributor to several national media outlets. She serves in a variety of committee roles for the American College of Emergency Physicians (ACEP), the Emergency Department Practice Management Association (EDPMA), and the Urgent Care Association (UCA). Juli is currently a member of the Board of Directors of EDPMA and is one of a select few non-physician members of the ACEP Coding and Nomenclature Committee.

Juli Forde Smith, Director of Strategic Partnerships, ZOLL Data Systems