Employee Spotlight

The ZOLL family is made up of diverse and dynamic people who we are proud to call our own! Software development isn’t all about Agile, sprints and meetings. We’re a hoot! Check out our new employee spotlight series where you will get to know our wonderful team and find out more about them and their role here at ZOLL. Who knows, maybe you will read about an intriguing adventure!


Spotlight: Rick Spears




Meet Rick Spears, a Senior Implementation Specialist who was recently promoted to Project Manager in November 2016.  Professional development and advancement is a fundamental part of our ZOLL culture.  It not only builds a better workplace, but it also allows team members to function better interpersonally and prepares them for future roles.

What did you do before ZOLL? 

Before joining ZOLL, I worked as a paramedic and had experience administering ZOLL’s ePCR software.  I took a leap of faith to join ZOLL in 2008 and I believe that was the best decision I have made thus far.

What role did you start off in? 

I started as an Implementation Specialist traveling nationwide and implementing ZOLL’s ePCR software. After that I was promoted to a Tier II Implementation Specialist and then to Senior Implementation Specialist. I have also been named the ZOLL Road Warrior of the Year. I was promoted to Project Manager in November. 

What do you think of ZOLL’s professional development opportunities?  

I think ZOLL has an awesome professional development program, awesome management, and a clear guide on how to get promoted.

What would you say was the biggest challenge that you faced when you started? 

The biggest challenge for me was balancing travel with my home life. 

What do you enjoy most about your career at ZOLL?

The people.  Everybody is great.  I love the clients, meeting new people and also the 'people helping people' culture we have here.  



Spotlight: Sarah Zimmers


Spotlight-Sarah Zimmers


Sarah Zimmers started at ZOLL in February of 2016 as an intern. As an intern, Sarah has worked in several different areas of UX. She represents UX as a member of the Core team and is also currently the 5 Dysfunctions Ambassador for UX. She has also been highly engaged with helping to influence decisions on internal tools and team planning. A 2017 graduate from the University of Colorado-Denver, Sarah is a true success story and she recently accepted an offer to become a full-time UX Designer with ZOLL and started in June of 2017. We were lucky to grab Sarah for a few minutes and find out a little more about her:

What was your favorite TV show when growing up?

My favorite was Ren & Stimpy! I also enjoyed Courage the Cowardly Dog, Rugrats, or Sailor Moon. Really all the 90's cartoons were great.

Can you play any instruments?

I can't, but I can make a sound with my mouth that is a cross between a smoke detector that's ran out of batteries and a dolphin. I feel strongly that it counts.

What is the worst pet you've ever had?

It would be a chameleon I had when I was 12. It would always hiss at me and was obviously not cuddly at all, being a reptile. Also, the whole shedding skin scenario and smell contributed to my decision to get rid of him. Last I heard from the current pet owners the chameleon had escaped and is currently on the loose, so be on the lookout!

What gets you out of bed in the morning?

Coffee. Or food.

If you could choose anyone, who would you pick as your mentor?

Any of the User Experience Designers, I think I could learn a lot from any one of them.

If you could change one thing about working here, what would it be?

Nap pods or a small trampoline.

What do you like most about your job?

Every day my job is different. Sometimes, what I do is very abstract and I am working through behaviors or user flows and other days I will be creating graphical persona posters. I enjoy getting this wide breadth of knowledge and skills, which I think makes me a stronger User Experience Designer. I am surrounded by people that are very patient, supportive, and challenging. At the end of the day, what I like most about my job is that I get to affect how a user perceives and uses our software.

What's your most memorable face palm moment?

When I called PHI, PIH...Whoops!

What is your motto or personal mantra?

I thought I was wrong once, but I was mistaken.




Spotlight: Keith Bernard


What are three words to describe ZOLL?

Passionate. Challenging. Fun. 

What is your best advice?

Be the first to serve others. 

How long have you been at ZOLL?

17 months

What is on your wish list for the next five years here?

For the Software Development Organization to be an integrated collection of finely tuned, high performing teams, producing high quality software with a reliable and sustainable cadence. We’re on our way. 

If you were a box of cereal, what would you be and why?

Lucky Charms. Some of my happiest moments in childhood were when I had a bowl of Lucky Charms in front of me. Oh wait, that sounds pretty sad. Never mind. Let's go with Special K.

What is the nerdiest thing you do in your spare time?

I am a spreadsheet junkie. There is just so much data to analyze. It’s hard to keep up. 

How has ZOLL helped you in your career development?

I have appreciated working with several people in the organization and having the opportunity to discuss the unique challenges that face each team. Working at ZOLL has allowed me to leverage Agile principles and healthy team practices, which has helped me grow in my ability to create new solutions for various teams.


Spotlight: Lloyd Keller


What are three words to describe ZOLL?

Fun. Challenging. Family

You’ve been given an elephant. You can’t give it away or sell it. What would you do with the elephant?

I would name him or her Gumbo, feed it, and ride it everywhere I could ‘till I got in trouble for doing so. Then I would set it free in the wild. 

What is your proudest moment at ZOLL?

When I was hired. 

What is the oldest thing in your refrigerator?

Catsup (or Ketchup as the kids call it these days) that is from the day we moved in. I just can’t bring myself to throw it away. We even have had new bottles come and go. I’m just nostalgic I guess. 

What are your biggest professional challenges? 

Dealing with Medi-Cal, which is Medicaid of California… they are crazy. 

Why are manhole covers round? 

Because the pipes that lead down to the main sewer lines are round; naturally the cover would be as well. Also it is the most stable structural shape for drainage lines.