<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=293162&amp;fmt=gif">
  • Login
  • ZOLL Medical Devices
  • EMS & Fire
  • ZOLL Dispatch
  • ZOLL® Dispatch

    ZOLL Dispatch is the intelligent call taking and computer-aided dispatch (CAD) solution that enables your team to respond quickly and communicate effectively so you can deliver more quality outcomes. 

    ZOLL Dispatch_composite 2024

    Respond Quickly and Communicate Effectively With Intelligent CAD

    Quickly getting the right level of care (BLS, ALS, etc.) to patients with as little manual labor as possible is a constant challenge. When seconds count, it’s imperative that call takers and dispatchers have the tools to align response with transport need and to optimally position vehicles for swift response. ZOLL Dispatch is a streamlined computer-aided dispatch (CAD) solution that enables your team to take calls and dispatch via a highly visual, single-source display. Built from the ground up with a user-centric design, our fully cloud-based solution automatically communicates response assignments to appropriate units, minimizing delays and helping you deliver more quality outcomes efficiently. You can take efficiency to the next level by adding the optional ZOLL Respond mobile companion app to field crew Android or iOS devices. Moreover, ZOLL Dispatch integrates with our cloud-based billing and ePCR solutions, ZOLL Billing and ZOLL emsCharts®.

    ZOLL Dispatch: Map-centric Fleet Monitoring from Any Device

    Use Map-centric Fleet Monitoring From Any Device

    Regardless of user experience level, ZOLL Dispatch reduces the guesswork of assigning the best crew option by ranking available resources based on proximity, real-time traffic, and road closures. Tap real-time situational analysis capabilities to select the fastest, most appropriate (BLS, ALS, etc.) vehicle to respond to an incoming call, or use real-time information to support at-post positioning decisions.

    Use map-centric fleet monitoring to monitor your service area and the locations and status of your entire fleet and incidents in progress in a single view. Quickly scan vehicle or open incident status, or dig deeper to place crews strategically in anticipation of where they’ll be needed to respond faster to dynamic conditions.

    Benefits of ZOLL Dispatch

    • Accessible from a web browser, eliminating on-premises server maintenance and disaster risk
    • Enables efficient, cost-effective resource utilization for emergent and non-emergent transportation (NEMT)
    • Minimizes response delays
    • Keeps dispatchers on top of important trips
    • Rapidly identifies the right resource for the call
    • Naturally follows dispatch workflow
    • Calms the chaos of manual scheduling and makes it easier to schedule patient transport requests and monitor the status of transports
    • Simplifies fleet monitoring via real-time map
    • Prepares dispatchers for incoming incidents
    • Drives better decisions, regardless of user experience
    • Intelligently estimates time of arrival (ETA) and ranks available resources
    • Monitors fleet with a map-centric view from any device
    • Cloud-based infrastructure saves money, reduces maintenance, and enables remote dispatching
    • Reduces phone calls, touchpoints, and errors and omissions by automatically transferring data between dispatch and crews in the field when combined with the ZOLL Respond mobile companion app
    • Extends streamlined crew communications with ZOLL Respond mobile companion app
    • Can help improve clinical, operational, and financial results when integrated with ZOLL emsCharts and ZOLL Billing

    Webinar on Demand

    Respond Quickly and Communicate Effectively With Intelligent CAD

    ZOLL-webinar-respond-quickly-web-landing-post (1)
    ZOLL Respond Mobile Companion App

    Response Management in the Palm of Your Hand

    ZOLL Respond is the mobile companion app designed to work seamlessly with ZOLL Dispatch to minimize radio communication, save time, and reduce errors by automatically transferring data between dispatch and crews in the field. Use real-time maps on any Android or iOS mobile device to view, respond, and receive turn-by-turn routing guidance to trip pick-up and drop-off points. Reduce data touch points to minimize the risk of data errors and omissions and take the burden off crews to write down critical information while traveling to the scene. 

    Connect With an Expert

    Are you ready to reduce effort and drive better dispatch decisions?

    Request a Demo