ZOLL^® Billing

ZOLL Billing is a cloud-based EMS billing and RCM optimization software solution that enables revenue cycle professionals to turbo-charge billing performance, streamline workflows, and deliver more revenue.

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Achieve exceptional EMS billing performance, value, and interoperability

Effective revenue cycle management is essential for a thriving medical services operation. Controlling costs, increasing productivity, and accelerating reimbursements are essential activities that keep EMS agencies rolling. Yet efficiently progressing a claim through its lifecycle has traditionally been labor-intensive and prone to delays caused by documentation and coding inaccuracies, payer-specific documentation requirements, and manually preparing and batching claims for the clearinghouse. By automating workflows and pre-empting billing errors, ZOLL Billing helps you process more claims with fewer resources and address compliance risk at the same time. Built-in, automated revenue cycle management (RCM) optimization tools use artificial intelligence (AI) to to find, verify and correct patient demographics and insurance information in real time. AI automates discovery of primary, secondary, and tertiary coverage, including for complex cases like auto and workers’ compensation claims. This powerful capability eliminates the need to search multiple payer portals, saving time and reducing administrative burden for your team while better enabling you to partner with self-pay patients to improve collections.

Integrated billing, coverage discovery, and compliance

ZOLL Billing integrates pre-billing activities, claims processing, and Medicare coding into one powerful tool that creates logical workflows and makes it easy to process accurate claims faster. Built-in RCM optimization tools leverage the power of AI to verify patient demographics and insurance coverage and eligibility in real time to maximize reimbursement and increase self-pay and high-deductible collections. Claims are routed properly, and billing lag is kept to a minimum. And since ZOLL Billing is cloud-based, it securely backs up data continuously and updates itself whenever Medicare codes change. Our top priority is safeguarding customer data. You can rest assured that critical data is safe in case of power outage or loss of network connection and is shielded from cyber-threats.

Benefits of ZOLL Billing

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Helps improve clean claims rate and reduces denials
Streamlines the claims process to increase productivity and maximize revenue
Finds active, billable coverage for more than 61% of presumed self-pay patients
Harnesses AI to automatically verifies patient demographics, discovers hidden coverage, and helps determine eligibility
Enables “right-day billing” through automated deductible monitoring
Tracks cash flow in real time
Enables quick and accurate predictions about claim reimbursement value and timing
Provides analytics to shed light on how to receive payments faster with less administrative burden
Uses rules-based and automated workflows to build logic and efficiency with fewer keystrokes, less memorization, and fewer manual tasks
Allows for auto-acceptance of returned results based on confidence scoring
Updates built-in Medicare fee schedule automatically and links to any payer’s fee schedule
Includes clearinghouse services to speed up reimbursements and improve revenue capture
Eliminates the need for specialized IT
Delivers cloud-based advantages like automatic updates and secure 24/7 access from any device
Protects patient privacy with HIPAA compliance features
Gives users easy access to ZOLL Billing data to manipulate and analyze via Direct Data Access

ZOLL Billing_Potential Revenue Calculator

How much more revenue could your agency capture?

Don’t let incomplete, inaccurate patient and payer data increase claim denials and reduce payments. ZOLL Billing RCM optimization tools automatically find, correct, and verify information to find more coverage and shrink receivables. Try our calculator to see how much more revenue you could capture with ZOLL Billing.

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FAQ

What should I look for in an EMS billing solution?

Before selecting an EMS billing solution, be sure you can respond “yes” to the following questions:

Workflow optimization: Does the solution leverage automation and AI-assisted processes to reduce labor-intensive tasks, improve productivity, and help improve compliance for all transport types?
Clean claim rate: Can it automatically find, correct, and verify patient and payer information to process more claims with fewer resources, improve the clean claim rate, and capture more revenue?
Coverage discovery and eligibility: Can it verify demographics and find hidden coverage in real time to improve financial performance, reduce self-pay write-offs, and enhance the patient financial experience?
Revenue capture and cash flow: Does it support best practices like deductible monitoring, right-day billing, and integrated clearinghouse services to make claim submission faster and easier while helping optimize revenue capture?
Timely updates: Is the Medicare fee schedule updated automatically? Are security enhancements and updates made regularly? Are IT resources needed to implement updates?
Interoperability: Can the solution pull data from dispatch and ePCR applications and integrate seamlessly with clearinghouse services?

How can I reduce EMS claim denials and improve collections?

With ZOLL Billing, you can streamline the billing and claims process to increase productivity, reduce denials, and optimize revenue. Game-changing, built-in RCM optimization tools can automatically find, correct, and verify patient and payer information at the pre-billing stage to improve your clean claim rate and help capture more revenue.

How can I streamline my team’s workflow?

ZOLL Billing automates labor-intensive workflows, helping eliminate errors and enabling processing of more claims with fewer resources — while addressing compliance risk at the same time.

How can I make insurance discovery and eligibility verification easier?

Our built-in, automated RCM optimization tools verify patient demographics, discover hidden coverage, and determine eligibility in real time. ZOLL Billing can find active, billable coverage for 61%+ of presumed self-pay patients.

Does your solution require servers or IT support?

No. ZOLL Billing is cloud-based software, also known as SaaS. There are no servers to maintain and no upgrades to software or hardware that require IT resources. ZOLL Billing updates and upgrades are handled seamlessly and automatically in the background, usually without downtime.

What hardware and operating system (OS) do I need to run your solution?

You can securely access our solution 24/7 from any internet-enabled computer with an internet connection.

ZOLL^® Billing

#1 RCM client-rated insurance discovery solution

Integrated billing, coverage discovery, and compliance

Benefits of ZOLL Billing

How much more revenue could your agency capture?

Find coverage for 61%+ self-pay patients

What dispatch fields are needed for billing success?

Thought leadership & resources

FAQ

Connect with an expert

Request a Demo

ZOLL® Billing

#1 RCM client-rated insurance discovery solution

Integrated billing, coverage discovery, and compliance

Benefits of ZOLL Billing

How much more revenue could your agency capture?

Find coverage for 61%+ self-pay patients

What dispatch fields are needed for billing success?

Thought leadership & resources

FAQ

Connect with an expert

Request a Demo

ZOLL^® Billing