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ZOLL® Care Exchange

Transform Healthcare Collaboration through Interoperability

Hospitals, EMS and Fire, and ePCR vendors are more dependent than ever on accurate, timely health information exchange. Advance communication and coordination between pre-hospital and hospital resources can have a significant impact on patient outcomes. Up-to-date, aggregated patient information from many sources is essential for continuity of care, as well as for revenue cycle efficiency and clinical quality improvement. ZOLL Data Systems is transforming healthcare collaboration between EMS partners with its proven HL7 integration solution, ZOLL® Care Exchange.

Featured eBook

The Case for EMS-Hospital Interoperability

Exchanging data is simpler than you think. Learn how to improve access to data, reduce manual processes, and make everyone’s job easier from the initial encounter to billing and quality of care.


Deliver More

Quality Patient Outcomes and Operational Efficiencies Across Your Healthcare Ecosystem.


Data Exchange Across Your Ecosystem

ZOLL Care Exchange facilitates interoperability between emergency medical services, hospitals, and vendors with seamless, bi-directional data flow in near real-time. Onset times, procedures, medications, outcomes, and payor demographics originating from any EMS ePCR, hospital EHR, and vendor partners are readily available to your entire healthcare ecosystem through a single data channel.

Try the ROI calculator to see how much you could save with ZOLL Care Exchange.

Benefits of ZOLL Care Exchange

For Hospitals

  • Exchange data, documentation, EKGs, and images in near real-time.
  • Collaborate with EMS partners through a single channel, regardless of ePCR product.
  • Automatically attach EMS run reports to patient charts.
  • Easily access and review prior external notes from EMS partners to support medical decision making (MDM).
  • Improve clinician transparency.
  • Improve clinical outcomes with shorter door-to-treatment times.
  • Minimize compliance risk.
  • Save time and money by eliminating manual processes.
  • Reduce follow-up with EMS agencies.
  • Compatible with all major EMRs.
  • Supports all major standards: HL7, CCD, FHIR.


  • Send ePCRs and EKGs to hospitals electronically, in near real-time.
  • Streamline patient hand-off, eliminating barcode readers and additional wait-time.
  • Improve reimbursement rates by receiving patient demographics and insurance information from the hospital and EMS partners.
  • Use patient outcomes received from the healthcare provider for clinical quality and process improvements.
  • Save time and money by eliminating manual data entry, scanning, and searching.
  • Minimize compliance risk
  • Reduce the need for fax and manual follow-up.
ZOLL Care Exchange

Information Access and Transparency from Any System, Any Device

ZOLL Care Exchange reduces time, errors and costs associated with manual data entry and communication workflows. Software and hardware agnostic, this cloud-based solution provides rapid, ubiquitous data visibility from any system and device, including tablets and smartphones. Hospital clinicians have improved transparency and access to pre-hospital charting and patient records, reducing door-to-treatment times. Data aggregation and verification is automated, leveraging sophisticated artificial intelligence (AI) to match identifiers and to add demographics and insurance information. EMS and hospital staff benefit from advanced analytics for clinical follow-up, and quality improvement. ZOLL Care Exchange simplifies safety and compliance, too, meeting HIPAA and JCAHO requirements.


Powerful Features in a Secure Environment

  • Bi-directional Data Sharing
    • Integration and sharing of discrete data elements
    • Unlimited PDFs and images
    • Sharing with other interoperable networks
  • Fast and Reliable
    • SOC-2 Compliant
    • Complete history and audit trail
    • Straight-forward and cost-effective implementation
  • Outcome Improvement Support 
    • Comparative analytics
    • Drug interactions
    • Patient History
Streamline Medical Decision Making

Streamline Medical
Decision Making

The American Medical Association’s 2023 CPT® Outpatient Evaluation and Management (E/M) codes and guidelines usher in significant changes to the medical decision making (MDM) process. With ZOLL Care Exchange, medical providers can easily access and review prior external notes or reports from EMS partners in near real-time. Ready availability of this pre-hospital information streamlines the data review process at all levels of MDM, making it easier for practices to claim appropriate reimbursement while reducing the administrative burden. 

ZOLL Pulse Blog

Find out about the latest insights for EMS, Fire, Hospital, and AR Optimization.