ZOLL emsCharts electronic patient care reporting solution was designed by medics, EMTs, and firefighters and will simplify the way you document care for patient encounters. System administrators can customize system workflows in a way that’s easiest for their staff to collect data, and then they can easily generate customized reports to quickly understand and manage the trends happening in their business.

The customizable interface of this EMS ePCR software improves the quality of your documentation by providing tools to reduce the risk of error and by shortening documentation time. CAD and EKG data can be imported to populate key fields with critical data, helping to eliminate rekeying, manual errors, and wasted time. After you’ve optimized the workflow of the data collection system, PCRs can be completed in as little as 5 to 10 minutes. This rapid turnaround time keeps your team focused on patient care while giving the other stakeholders in the chain of care convenient access to the patient record.

ZOLL emsCharts software was made to be highly flexible across the range of mobile devices—Windows, Android, and iOS and on any device, including desktops, laptops, tablets, and smartphones. There’s no need to buy new technology or configure a different version of the program on your other devices. Because it is cloud-based, all of your patient information is always accessible from any browser. Storing patient records in the cloud keeps them secure and easy to access. ZOLL emsCharts mobile apps let your team document patient care from anywhere and sync data seamlessly to the cloud. If you travel out of data coverage area, emsCharts retains all collected data syncs when a connection is once again available.

Customizability

• Robust administration: Easily configure the system to manage administrative tasks and meet your needs, not the other way around. You can customize it as much or as little as you want.
• Customizable QA review: Configure the system to route completed PCRs based on your rules to efficiently manage quality assurance for your agency. Establish a flow for QA that best fits your organization.

Involvement of the Right Personnel

• Involve the right people: Grant access to your medical director during the QA process.
• Filtering: Set up filters that route PCR reviews to the right people and skip those without the need to know.

Automatic PCR Updates and Delivery

• Multi-party PCR share: Automatically send completed PCRs to the patient's destination hospital, third-party billing vendors, and the state all at the same time.
• Fire report auto-completion: If needed, the fields you complete in the PCR will translate automatically to the fire report and vice-versa. For simpler incidents, you can also have a completed fire report by the time you are done with your PCR.

Thorough Data Collection and Reporting

• List management: Manage and edit lists so field crews can easily document information that matters to your organization.
• Data validation rules: Ensure that mandatory fields are completed before medics can close a PCR. This ensures that the right information is collected so that billers have all the information they need to process claims.
• Special reports: Does your organization want to capture reportable information that relates to the patient record but isn’t necessarily a part of the patient record itself? ZOLL emsCharts allows you to create a custom report that medics must complete, for example, when they encounter a difficult airway, or to record instances of vehicle damage or equipment malfunction.
• Signatures: Collect and attach electronic signatures to the PCR based on your agency’s needs and procedures.
• Dynamic feedback: Rather than waiting until the end, crews will be immediately informed when they have typed something incorrectly or missed a field while they are completing the PCR.

Accurate and complete documentation is essential to your agency’s billing operations and compliance with state requirements. Like many agencies, you may struggle with:

• Incomplete patient care records: Medics sometimes struggle to complete a PCR because their documentation system is not intuitive, which causes them to skip fields or enter data that isn’t entirely accurate just to get through the record. When a system is not customized to meet the agency’s needs, it makes it more difficult for users to provide an accurate record of the patient’s care.
• Inability to bill for services: Incomplete or inaccurate PCR data can affect the ability to bill for services.
• Time to complete documentation: Medics spend a significant portion of their day documenting care. Systems that aren’t optimized and customized for the agency result in more time spent on PCR documentation.

ZOLL emsCharts cloud-based patient charting solution offers a customizable user interface to reduce the time medics spend on patient care reports. It highlights missing or incomplete data in context so that users can supply the appropriate data that an agency needs to ensure accurate and complete documentation. Customized workflows ensure that PCRs are reviewed for quality and are automatically distributed to partners and billing associates.