<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=293162&amp;fmt=gif">
ZOLL Pulse Blog: Find out about the latest insights for EMS, Fire, Hospital, and AR Optimization.
Join us at ZOLL Summit 2023 in Denver, Colorado for our largest educational event of the year!
Request A Demo
Request a demo to see how ZOLL's solutions can help improve the clinical and operational performance of your business.

Raising the Quality of Care One EMS Protocol/Standard at a Time

Lindsay Alexander | May 31, 2018

Within a year of working as the EMS Coordinator, Raymond (Ray) Proa made Fort Mojave Mesa Fire Department (FMMFD) a progressive EMS provider that is one of only a handful in the country, and the first in the state, doing Head Up CPR. Ray was able to juggle all crew training, QA/QI, grant writing, meetings and equipment research while working a 48/96 schedule over the span of a year. He was recently awarded Firefighter of the Year for his hard work and accomplishments. Ray is a ZOLL Pulse Award winner. Here’s why:

 

Making the Necessary Changes to Standards & Procedures

After doing an honest department assessment of FMMFD’s EMS capabilities Ray decided to make certain changes needed to bring FMMFD to a top EMS provider level. This involved:

  1. Rewriting protocols and procedures
  2. Upgrading and purchasing new equipment
  3. Standardized monthly training of at least 1 CEU class a month
  4. Picking one EMS Protocol/standard a year and bringing it up to cutting edge practices

 

Leveraging Tools to Consistently Deliver High-Quality CPR

By purchasing and using the X Series, AutoPulse, ResQpod and ZOLL software, the agency decided they had the necessary tools to target cardiac arrest as the goal of improvement. Using Rialto Fire and ZOLL as resources, a Head Up CPR standard was drawn up and approved by the medical director. As a new Handtevy instructor, Ray is also planning to bring the best practices to how the agency provides care to pediatric cardiac arrest.

 

In His Own Words: Why We Should All Strive to Continually Raise the Bar

“My personal crew has more than 50 years of combined paramedic experience. I basically took what they knew of cardiac arrest and threw it in the trash. Remember, these changes don't occur overnight. It's the equivalent of moving a huge pile of dirt. Somedays you only move a spoonful. Some days you move a truck load. As long as you’re moving it, that’s all that counts. I can't think of any fire department that should be able to look their citizens in the face and tell them they are comfortable meeting the minimum standard in cardiac arrest.”

Related Post

ZOLL Data Systems | May 27, 2021
2021 ZOLL® Pulse Award Winner Helps Tucson Agency Increase Payments by 12%
(3 min read) The ZOLL Pulse Awards, first launched at the 2017 ZOLL Summit, recognizes professionals who improve operational efficiencies...
Read More >
ZOLL Data Systems | May 21, 2021
2021 ZOLL® Pulse Award Winner Helps Florida Agency Achieve Higher Levels of Operational Performance 
(5 min read) The ZOLL Pulse Awards, first launched at the 2017 ZOLL Summit, recognizes professionals who improve operational efficiencies...
Read More >
Brittany Frater | Jun 18, 2019
Using ZOLL X-series, Case Review and Sidewalk CPR to double ROSC rates
(5 min read) After attending King County Resuscitation Academy, Cosumnes Fire started to use the data provided by the ZOLL X series and...
Read More >