Lindsay Alexander

Lindsay Alexander (Gross) is a content marketer, brand journalist and digital strategist with 15 years experience creating, enhancing, managing and promoting multi-channel, integrated marketing and editorial campaigns for the healthcare and technology industries.

Four Free eLearning Courses on Ambulance Safety

Aug 30, 2018

3 min read

Is ambulance safety a concern or focal point in your organization? We fully support that! ZOLL is committed to improving ambulance safety...

July Roundup: The Integration of EMS into Healthcare for Better Patient Outcomes

Jul 31, 2018

2 min read

True integration and interoperability requires coordination and communication between EMS and its healthcare systems. The following is a...

June Roundup: Tips & Tools to Improve Safety in EMS

Jun 28, 2018

3 min read

Did you know that 4,500 vehicle crashes per year involve ambulances? Safety is paramount in EMS, and we here at ZOLL are committed to...

Build a Culture of Safety with FREE CAPCE eLearning Courses from EMS1

Jun 5, 2018

3 min read

Is ambulance safety a concern or focal point in your organization? We fully support that! ZOLL is committed to improving ambulance safety...

Raising the Quality of Care One EMS Protocol/Standard at a Time

May 31, 2018

1 min read

Within a year of working as the EMS Coordinator, Raymond (Ray) Proa made Fort Mojave Mesa Fire Department (FMMFD) a progressive EMS...

Seeking Out the Newest Software to Increase Crew Efficiency

May 29, 2018

1 min read

Greg Ortman and Jason Burbrink with Miami (Ohio) Township Fire and EMS carefully analyze data on a monthly basis to determine the success...

Proper Data Collection, Analysis & Training to Achieve High-Quality CPR

May 24, 2018

1 min read

Shane Cook, quality improvement nurse for LA County Fire Department, has helped LA County Fire Department dramatically improve the quality...

Quality Improvement Initiatives for Patient Advocacy

May 22, 2018

2 min read

As the Service Quality and Patient Safety Officer, Nicola Little has been instrumental in the implementation of beneficial programming and...

Improving Processes to Innovate & Lead EMS into the Next Chapter

May 17, 2018

2 min read

Mike Chmielewski, Lead Operations Supervisor for Commonwealth Health EMS has been involved in every piece of the agency’s ZOLL in-house...

Commitment to Excellence in EMS

May 15, 2018

2 min read

Kat Probst, director of business development/quality assurance for Adair County Ambulance District (ACAD), has exhibited a commitment to...

Leveraging Data Integration to Build Stronger Hospital Partner Relationships

May 10, 2018

1 min read

Jay Cooper, director of ancillary services for Mobile Medical Response (MMR), has been instrumental in assuring that the overall technology...

Custom Software Application Streamlines Pre-Billing Process

May 9, 2018

1 min read

Paramedic Ed Wilson, Clinical Technical Coordinator for Pinellas County EMS Authority – Sunstar Paramedics, manages the agency’s ePCR system

Congratulations to the 2018 ZOLL Pulse Award Winners!

May 8, 2018

1 min read

Each year, ZOLL recognizes EMS professionals who strive to use data solutions to improve patient, financial and operational outcomes. These...

April Roundup: Mobile Device Best Practices, KPIs to Increase Your ROI, Benefits of GIS & More

May 1, 2018

3 min read

If you haven't visited the ZOLL Pulse Blog in awhile, you've missed some really great content to help you in your day-to-day as EMS...

ResponderStrong Report: Mental Health & Emergency Responders

Apr 10, 2018

2 min read

Suicide is now recognized as the leading occupational killer of emergency responders, according to a new report “Taking Care of Our Own:...

March Roundup: Make EMS Billing Easier, Learn to Manage a Media Crisis, Improve Operational Efficiency & More!

Mar 29, 2018

3 min read

Perhaps you spent your free time diving into March Madness instead of keeping up on the latest on the ZOLL Pulse Blog. That’s OK. We’ve got...

American Heart Month Roundup: The Role of Data in CPR & STEMI Care

Feb 27, 2018

3 min read

Did you know that about 610,000 people die of heart disease in the United States every year? That’s one in every four deaths. Of those...

LA County Fire Collects & Analyzes Data to Improve CPR Performance

Feb 22, 2018

3 min read

One of the largest fire departments in the United States, the Los Angeles (LA) County Fire Department has 174 fire stations, 73 paramedic...

Road Safety Reduces Risky Behavior & Fleet Costs [& Improves Patient Satisfaction!]

Feb 15, 2018

2 min read

As an EMS agency, what if you could reduce risky behavior? Reduce fleet costs? And improve patient satisfaction? EMS leaders in Missouri,...

How to Successfully Navigate the EMS Landscape in 2018

Feb 6, 2018

3 min read

During the month of January, the ZOLL Pulse Blog was focused on tips and tools to help your EMS or Fire agency succeed in 2018. Check out...

Let's Talk ZOLL Pulse Awards: Who Won Last Year & How to Nominate Someone Awesome in 2018

Jan 23, 2018

3 min read

Each year, ZOLL recognizes EMS professionals who strive to use data solutions to improve patient, financial and operational outcomes. These...

Looking for EMS Software Best Practices? Check Out ZOLL’s Educational Webinars!

Dec 26, 2017

4 min read

Many of the world’s most successful people have a commitment to constantly learning.Spending at least a few hours each week learning from...

Safety Academy: FREE Ambulance Safety CAPCE eLearning Courses

Dec 19, 2017

3 min read

Is ambulance safety a concern or focal point in your organization? We fully support that! ZOLL is committed to improving ambulance safety...

What Were the 12 Hottest Topics in EMS in 2017?

Dec 14, 2017

4 min read

Because the holiday season is in full swing, I was tempted to begin this blog post with one of my favorite Christmas clichés (think: a...

Safety, Savings & Best Practices for Vehicle Operators

Nov 30, 2017

4 min read

As we approach the end of the year, it’s time again to look back at the best of 2017. Our first of the series recaps our Road Safety...

How to Improve the Patient Journey from Dispatch through Discharge: October Roundup

Nov 2, 2017

3 min read

During the month of October, we posted an array of content on the ZOLL Pulse Blog addressing the patient journey from dispatch to patient...

September Roundup: Leverage These Tips & Tools to Prepare for a Disaster in Your Community

Oct 3, 2017

2 min read

EMS systems and providers are an integral component of each state’s emergency response system and are also a critical element of our...

NAEMT Report Examines EMS Preparedness & Training

Sep 28, 2017

3 min read

Our communities expect EMS agencies to be ready to take care of patients 24/7 in the event of a man-made or natural disaster, which can...

August Roundup: The Latest Tech Trends, Security Best Practices for Mobile Devices & More!

Aug 31, 2017

3 min read

If you haven’t visited in a while, you’ll notice that the ZOLL Pulse Blog has a brand new look! We hope you find it far more engaging and...

Bookmark These 8 Blog Posts on How to Enhance Safety

Jul 5, 2017

4 min read

We all struggle with information overload in our inbox and on our social networks. That being said, I won’t take it personal if you missed...

Paving the Way for Personalized Customer Service

Jun 1, 2017

2 min read

Susan Delsandro began her career as a driver, and is now the director of customer care billing and compliance for On Time Transport after...

Harnessing ePCR for Data-Driven Decision Making

May 30, 2017

1 min read

In 2011, Steve Fravel, EMS Data Systems Coordinator for Pinellas County (Florida) Fire & EMS Administration, led the transition to...

Focusing on Behind-the-Scenes Nuances to Improve Efficiency

May 25, 2017

2 min read

Stacey Cloutier has been with Armstrong Ambulance Servicefor 11 years. She is an innovative thinker that focuses on the behind-the-scenes...

Leveraging Cohesive Technology to Meet & Exceed Agency Benchmarks

May 24, 2017

1 min read

Ryan Thorne, CEO and director of Thorne Ambulance Service in Greenville, South Carolina, knew that in order to progress in a private...

Cultivating a Culture of Safety Agencywide

May 23, 2017

2 min read

James (Jimmy) Pierson, vice president of operations, has been instrumental in the improvement of every aspect of Medic Ambulance. Dedicated...

Maintaining High-Performance EMS Systems

May 19, 2017

2 min read

Chris Byrd has held several roles at On Time Transport from being an EMT, dispatch manager and currently the manager for high performance...

Becoming a ALS Service of the Year thru Operational Efficiency Improvements

May 18, 2017

2 min read

Brian Weindel has been with Fort Smith EMS for nearly 18 years and has implemented several processes, technology systems and software that...

Building an Efficient, Yet Lean EMS System

May 17, 2017

2 min read

Through dedication, perseverance and expert patience, Alexander Lewinsky, operations manager for JFK EMS, has been instrumental in growing...

The Latest Compliance Tips for Successful EMS Operations

May 2, 2017

3 min read

Did you know that medical information is worth at least 10 times more than a credit card number on the black market? It’s shocking, but...

Why Should I Care About the Newest Version of NEMSIS?

Apr 25, 2017

3 min read

National Emergency Medical Services Information System (NEMSIS) enables local and state emergency medical services (EMS) databases from...

What Really is the Best Way to Achieve Operational Efficiency?

Apr 4, 2017

2 min read

Every agency strives to improve the quality and efficiency of their EMS operations. Bonus if they can do so while reducing cost. What is...

Let’s Get to the Heart of the Matter: What You May Have Missed on the ZOLL Data Blog in February

Mar 1, 2017

2 min read

About 610,000 people die of heart disease in the United States every year – that’s one in every four deaths. And about 47 percent of sudden...

A Look Back & a Look Ahead

Jan 3, 2017

1 min read

ZOLL would like to wish you, and your loved ones, a very Happy New Year. With the New Year comes new resolutions for the year, which a lot...