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One size does not fit all when it comes to payment plans. Healthcare providers can offer patients a better financial experience using our ZOLL AR Boost Self-pay Analyzer tool. It enables a personalized approach to self-pay accounts that can lead to dramatically improved collection rates and greater patient satisfaction.
Our Self-pay Analyzer tool provides billers with insight into each patient’s unique financial characteristics, including available credit. The tool uses various income and credit indicators to build a financial profile of the patient, even pulling community-based credit information when other information is not available.
There are advantages to partnering with patients on the financial aspects of their care and offering customized payment plans. By treating each patient individually, billers can avoid unnecessary outsourcing to collections while capturing maximum revenue compliantly. This collaborative and transparent approach has proven to improve self-pay collection rates by more than 30%. Moreover, a positive financial experience contributes to the patient’s overall satisfaction with their healthcare provider and the care they received.
Users can configure the Self-pay Analyzer tool settings to align with organization needs. Examples include setting a custom propensity-to-pay threshold and creating workflows based on specific income and credit indicators.
