Additional details on the power and value of ZOLL Dispatch are presented below. For an introduction to the solution, see our Dispatch overview page.
Analyze your historical demand, create a deployment plan to cover it, and put the plan into action. ZOLL RescueNet Dispatch ensures that your operation is doing everything it can to minimize response times by strategically placing vehicles in the places where incidents are most likely to happen.
Take the guesswork out of selecting the right vehicle to dispatch. Select the fastest vehicle to an incoming call based on driving time calculated from actual driving distances and up-to-date road conditions. Provide your dispatchers with a routing image and directions to the scene or hospital.
Analyze historical demand data and produce a graphical representation of both incident locations and demand densities. Track how effective your current post locations are, modify them as needed, and regenerate new posting plans in real time.
Our ZOLL Respond application gives dispatchers, crews, and clinicians at the destination facility robust communication options — such as chat, push to talk (PTT) and live streaming — and provides navigation (including when off line or when cellar coverage drops) on the mobile device of your choosing.
Because ZOLL Respond is integrated with RescueNet Dispatch, dispatchers can chat and PTT with the field crews via the ZOLL Respond chat services.
ZOLL Dispatch provides a real-time map view of your service area to see the locations and status of your entire fleet and any incidents in progress from your smart phone, tablet, or desktop. Quickly scan vehicle or open incident status or dig deeper to get the details you need. Take a look at this short video to see this powerful capability in action:
ZOLL Dispatch simplifies the entire medical patient transport scheduling process and eliminates the chaos involved with manual scheduling. Through a dedicated scheduling interface, Facility staff make transport requests in seconds through direct integration with your ZOLL Dispatch system.
Facility staff enters transport and patient details, insurance information, pick up/drop off locations, and attaches any documentation. It's that easy.
Agency dispatchers are immediately notified of the new request and can review and approve it with a single click. Requested transports from every facility can be viewed to manage the workload and dispatch appropriately.
Throughout the process, facilities have visibility into the status of transports from start to finish.