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ZOLLPulse Blog

Insights for Data-Driven EMS

Maggie Adams | Oct 31, 2019

Accounts Receivable (A/R) Management: Working With Patients & Third-Party Payers

(7 min read) The most common question I get is, “why does our A/R keep growing?” Problems with unpaid claims, denied services, and growing ...

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Amanda Stark | Oct 16, 2019

How Using Dispatch Protocols Can Avoid Revenue Loss and Compliance Risk

(4 min read) Dispatch is an area that seems to generate a lot of misunderstandings and confusion, especially as it relates to Medicare ...

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Amanda Stark | Oct 9, 2019

Using Audit Results and Your Data to Improve Compliance

Audits sometimes get the reputation of being a bad thing or a dirty word.  But an audit, whether you’re doing it yourself, hiring ...

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Brittany Frater | Sep 25, 2019

EMS and Fire: Unique Challenges and Solutions

How Chris Davison of Tucson Fire tackles challenges and optimizes for efficiency (6 min read) Chris Davison ...

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Maggie Adams | Jun 5, 2019

Do Your Own Internal Audit to Avoid External Review (and Reduce Denials)

(5 min read) Lately it feels like ambulance providers are getting yelled at from Medicare and the OIG at every turn – “

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Brian S. Werfel, Esq. | Mar 14, 2019

The Emergency Triage, Treat, and Transport Model (ET3)

CMMI’s new pilot program ushers Medicare into the 21st Century “When you only get paid if you take people to the ...

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Brittany Frater | Nov 27, 2018

Behind the Scenes with a Beta Customer

CareMed gets in on the ground floor with ZOLL Billing Note: ZOLL Billing is now widely available in market. To learn more ...

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Brittany Frater | Nov 13, 2018

The Most Important Metrics Your Agency Should Be Measuring

“Data is a great four-letter word, but operationalizing it or turning it into actionable intelligence is a ...

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Bridget Yoder | Nov 6, 2018

Webinar Recap: After 1 Year with Billing Pro, Payments Are Up 116%

In a recent webinar Ryan Thorne, owner and CEO of Thorne Ambulance Services, discussed the success his company experienced after ...

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Bridget Yoder | Oct 4, 2018

Ambulance Billing for Small and Medium Services – Outsource or Keep In-House?

Maggie Adams, president of EMS financial services recently presented a webinar on the topic of ambulance billing—is it better to keep your ...

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Maggie Adams | Sep 27, 2018

EMS Operations, Documentation & Billing

It's all about the numbers Welcome to 2018, a year of numbers that will influence operations, billing, documentation and ...

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Maggie Adams | Sep 20, 2018

The Importance of Documentation Compliance

What is the quickest way to get EMTs and paramedics to roll their eyes? Tell them how important their documentation is to reimbursement, ...

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Brian S. Werfel, Esq. | Sep 18, 2018

The 7 Deadly Sins of EMS Billing

In September 2015, the Department of Health and Human Services Office of the Inspector General (OIG) issued a report, “Inappropriate ...

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