How Fire and Battalion Chiefs Can Get the Data They Need for Funding, Staffing, and Safety
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Apr 9, 2024
Almost every fire department relies on some sort of software to collect data and file with the National Fire Incident Reporting System...
Rescue Squad Adopts an Intuitive CAD Solution To Ramp up Dispatch and Improve Data Visualization
ZOLL Data Systems | Apr 3, 2024
Princeton Rescue Squad (Princeton) was struggling withtheir complex, pen-and-paper process for dispatch. The manual method made data...
How EMS Agencies Can Streamline the Prior Authorization Process To Protect Revenue and Reduce Burnout
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Mar 12, 2024
The prior authorization (PA) process emergency medical service (EMS) providers endure is a story of unintended consequences. Created as a...
Make This the Year You Optimize Accounts Receivable and Capture Maximum Revenue
ZOLL Data Systems | Feb 20, 2024
A new year means new opportunities to set goals, reevaluate current workflows, and make the necessary changes to enhance your accounts...
Healthcare RCM Platform Delivers 10% More Collections for Customer Using Real-time Insurance Discovery
ZOLL Data Systems | Jan 31, 2024
Inovalon, a provider of cloud-based healthcare clinical and economic solutions, wanted to help their collections agency customer (serving...
EMS-to-Hospital Handoffs Can Be a More Streamlined Experience
ZOLL Data Systems | Jan 25, 2024
The transfer of care from emergency medical service (EMS) to the hospital emergency departments (ED) is often a chaotic process.i Some of...
Your Agency Isn’t Getting Paid: Here’s What You Can Do
ZOLL Data Systems | Jan 23, 2024
You might be surprised at how many billing challenges are common for every agency. Issues that cause payment delays or denials are the same...
5 Ways to Achieve Revenue Integrity and Avoid Payment Delays
ZOLL Data Systems | Jan 5, 2024
Revenue integrity is the goal of every billing department. If an agency can achieve this goal, its documentation will stand up to the...
Providers: Take Back Power During Payer Contract Negotiations
ZOLL Data Systems | Dec 19, 2023
Covering reimbursement rates, medical necessity, credentialing, and prior authorization (PA), payer-provider contracts are key to emergency...
Meet the New ZOLL Dispatch and ZOLL Respond CAD Solution
ZOLL Data Systems | Dec 14, 2023
When seconds count, it’s imperative that call takers and dispatchers have the right tools in place to get the optimal level of care out to...
Providers Can Even the Playing Field During Open Negotiations – Here’s How
ZOLL Data Systems | Nov 28, 2023
Emergency medical service (EMS) providers are facing ongoing challenges when it comes to receiving the maximum reimbursement rate from...
E-Care Uses Full Cloud-based EMS Solution Suite to Streamline Operations
ZOLL Data Systems | Nov 15, 2023
Based in Key Largo, Florida, E-Care Ambulance (E-Care) launched as a small, but fast-growing service offering BLS, ALS, and critical care...
Data Interoperability Drives Better Coordination of Care in Emergent Patient Transitions
ZOLL Data Systems | Nov 13, 2023
Everything that happens in an ambulance has a huge impact on what happens to a patient in a hospital. Unfortunately, handoffs between...
Proactive EMS-Hospital Communication Better Prepares Providers for Faster, Safer Care
ZOLL Data Systems | Nov 8, 2023
The data obtained by emergency medical technicians (EMTs) on-scene sometimes is not translated into optimal hospital care during handoffs....
News Alert: ZOLL Claims Clarity Data Service for Healthcare Providers Delivers Claims Data To Foster Market Transparency and Support Data-driven Negotiation and Decision Making
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Oct 30, 2023
Healthcare reimbursement practices are under scrutiny, and payment levels are declining for providers from emergency medical services (EMS)...
Collect More Revenue Faster: The Pivotal Role of Clear, Concise, and Complete Documentation
ZOLL Data Systems | Oct 17, 2023
Electronic patient care reports (ePCRs) should paint a vivid picture; if it is not documented, it didn’t happen! Documentation is the key...
Gain More Confidence and a Stronger Position During Open Negotiations and IDR
ZOLL Data Systems | Oct 10, 2023
Since the No Surprises Act (NSA) has gone into effect, emergency medicine (EM) physicians and emergency medical service (EMS) air ambulance...
News Alert: Cloud-based, Integrated CAD Solution Helps EMS Dispatchers Respond Faster and Make Data-driven Decisions
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Sep 22, 2023
Continuing its mission to design software and data solutions that help EMS agencies improve performance from dispatch to discharge, ZOLL®...
How One EMS Agency Cut Expenses and Improved Compliance While Spending 10% Less Time on PCRs
Steven Aliano, Senior Marketing Content Specialist, ZOLL Data Systems | Sep 18, 2023
Monroe Ambulance’s (Monroe) providers often had challenges surrounding their patient care reports (PCRs) and wanted a morestreamlinedway to...
How the Prior Authorization Process Tests Patients, Providers, and Profits
ZOLL Data Systems | Aug 30, 2023
The prior authorization (PA) process was created as a utilization management tool for insurance companies and patients. However, it has...
How Multi-company Billing Creates a New Revenue Path for EMS Agencies
Steven Aliano, Senior Marketing Content Specialist, ZOLL Data Systems | Aug 2, 2023
For smaller EMS agencies, difficulties with billing can have a multi-faceted effect on all areas of business. Small agencies may be dealing...
How Bi-directional Data Exchange Delivers Insights That Improve the Continuum of Care
ZOLL Data Systems | Jul 25, 2023
Access to comprehensive patient data throughout the continuum of care is a major interest for multiple stakeholders. Emergency department...
Mayo Clinic Ambulance Leverages Data From an Integrated Solution Suite to Improve Patient Care — ZOLL Pulse Award Winner
ZOLL Data Systems | Jun 29, 2023
Mayo Clinic Ambulance (Mayo Clinic) pursued an integrated platform that would allow them to advance patient care, medicine, and service,...
St. Luke’s Emergency & Transport Services Increases Staff Productivity and Boosts Morale with Integrated Solution Suite — ZOLL Pulse Award Winner
ZOLL Data Systems | Jun 28, 2023
St. Luke’s Emergency & Transport Services (SLETS) needed to meet a demand of 25,000 yearly patients accounting for 5,000 transport requests...
Virtua Improves Response Time, Reduces Spend, and Grows Their Health System — ZOLL Pulse Award Winner
ZOLL Data Systems | Jun 27, 2023
With two separate, siloed counties to manage, Virtua Health Patient Logistics (Virtua) found an opportunity to better control its data and...
JFK EMS Cultivates a Culture of Quality Care Through Seamless Feedback — ZOLL Pulse Award Winner
ZOLL Data Systems | Jun 26, 2023
JFK University Medical Center (JFK EMS) needed a patient documentation software solution to better support their QA/QI processes. With a...
Improve EMS Patient Satisfaction and Self-pay Balance Collections by Using a Modern Payment Platform
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | May 31, 2023
Patient satisfaction is a difficult puzzle for EMS providers to piece together. Medics are driven by a sincere desire to help people, but...
The Power of Data: How To Effect Positive Changes in Clinical Care
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | May 19, 2023
In a recent ZOLL Data Systems webinar, three clinical managers from the JFK University Medical Center (JFK EMS) in New Jersey shared their...
How Emergency Medicine Providers Can Mitigate Self-Pay Collection Challenges
ZOLL Data Systems | Apr 26, 2023
Across the country, emergency medicine providers are strapped by workforce gaps and swamped by a rising tide of patient visits to the...
Tips for Making Compliance with Medicare Ground Ambulance Data Collection Requirements Easier
ZOLL Data Systems | Apr 20, 2023
With reporting deadlines looming for the Medicare Ground Ambulance Data Collection System (GADCS), it’s of vital importance to understand...
Strategies and Tips for Capturing Optimal EMS Reimbursement
ZOLL Data Systems | Mar 31, 2023
When EMS agencies maximize reimbursement revenue from patient transports, they help keep their organization financially strong so that they...
6 Ways to Power Up Your Clinical, Operational, and Financial Performance at ZOLL Summit 2023
ZOLL Data Systems | Mar 27, 2023
ZOLL® Summit is back this June and is bigger and better than ever. As our largest and longest running educational event of the year, ZOLL...
How a Fire Department Used the New ZOLL emsCharts App to Solve Problems with Charting in the Field
ZOLL Data Systems | Mar 21, 2023
Paper-based charting in the field is still the norm for EMS and Fire medics. Logging into a browser-based ePCR system simply isn’t...
Tips for Managing the Surge of Patients About To Lose Medicaid Coverage
ZOLL Data Systems | Feb 28, 2023
What happens when millions of people lose healthcare coverage in one year? That’s the question healthcare providers are apprehensively...
How Our Agency Turned a COVID Crisis Into an Opportunity to Embrace Remote Dispatching
Ryan D. Thorne, NRP, Founder and CEO, Thorne Ambulance Service | Feb 21, 2023
During the early days of the COVID-19 pandemic, our dispatch team was hit hard with the virus. Five dispatchers tested positive for COVID,...
Mobile Companion App Transforms the Way Medics Chart Patient Care From the Field
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Feb 17, 2023
ZOLL® Data Systems has unveiled the latest innovation for its flagship, cloud-based ePCR software, ZOLL emsCharts.® A new mobile companion...
Proven Ways EMS Agencies Can Minimize Impact and Maximize Reimbursement From Self-pay Accounts
ZOLL Data Systems | Jan 27, 2023
“Self-pay accounts are leaving EMS agencies “hanging by their fingernails.” So says Maggie Adams, President of EMS Financial Services.It’s...
How To Navigate the 2023 AMA Evaluation and Management Changes Like a Pro
ZOLL Data Systems | Jan 20, 2023
Understanding recent, nuanced changes to American Medical Association (AMA) coding standards will be essential for maintaining financially...
Should Your Agency Bring EMS Billing In-house?
ZOLL Data Systems | Jan 16, 2023
Is it worth it to bring your EMS billing in-house? Sooner or later, every organization that outsources its billing and collections...
5 Things You Need to Know About NEMSIS v3.5
ZOLL Data Systems | Jan 11, 2023
As the new year begins, most states are preparing to, or already have, released their National EMS Information System (NEMSIS) v3.5...
EDI, AI, Robots, and Machine Learning: Demystifying Healthcare Software Automation
ZOLL Data Systems | Dec 20, 2022
Facing an increasing number and complexity of claims, many healthcare organizations are hoping that software automation can provide billing...
5 Best Practices To Enhance Efficiency and Optimize Reimbursement Under CPT® E/M Coding and Guideline Changes
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Dec 16, 2022
Along with a new year, January 1 will usher in watershed changes to the American Medical Association’s (AMA) “Current Procedure Terminology...
App Lets You Keep Charting Through the Chaos
John Erich | Dec 8, 2022
Suited for providers’ personal devices, ZOLL® emsCharts® NOW is streamlined for contemporaneous use even when there’s no connection.
Technology Fills the Revenue Cycle Skills Gap and Enhances Financial Performance
ZOLL Data Systems | Nov 29, 2022
Ambulatory surgery centers (ASCs) have had to weather multiple storms in recent years. First, when procedure volume dropped during the...
6 Steps to a Better Patient Experience Through Financial Transparency
ZOLL Data Systems | Oct 31, 2022
When patients receive attention and care on the financial portion of medical care, along with quality patient care, it can reduce stress,...
CAD, Comms Center and ePCR Data Provide Critical Insights Needed to Reform EMS Processes and Protocols
ZOLL Data Systems | Sep 29, 2022
The EMS industry is experiencing unprecedented challenges, including staffing shortages and unsustainable revenue models. Matt Zavadsky,...
3 Ways ASCs Can Speed Up the Prior Authorization Process
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Sep 1, 2022
The demand for accessible, convenient outpatient procedures is growing. At the same time, ambulatory surgical centers (ASCs) are contending...
Using Data to Understand Pre-pandemic Enrollment Patterns and Protect At-risk Patients During Medicaid Redetermination
ZOLL Data Systems | Jul 28, 2022
When the COVID-19 public health emergency (PHE) expires, it will be a pivotal time for providers, payers, and patients. As state Medicaid...
The Transformational Effects of Charitable Financial Screening For ASCs
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Jul 19, 2022
Despite staffing shortages and increasing patient volumes, ambulatory surgery centers (ASCs) are still expected to provide high-quality...
Golder Ranch Fire District Increases Collections by 5% and Saves 30 Hours Per Month of Staff Time — ZOLL Pulse Award Winner
ZOLL Data Systems | Jun 10, 2022
Golder Ranch Fire District (GRFD) leadership wanted to ensure that they were maximizing the functionality of RescueNet® Billing software...
City of Allentown EMS Achieves Exceptional Financial Performance and Workflow Efficiency with Move to Cloud-based Billing Software — ZOLL Pulse Award Winner
ZOLL Data Systems | Jun 9, 2022
City of Allentown EMS (Allentown EMS) management had a vision for moving to a cloud-based billing solution to support the growing need to...
UMC EMS Modernizes Crew Communications, Sharpens Response Times, and Reduces Operating Costs — ZOLL Pulse Award Winner
ZOLL Data Systems | Jun 8, 2022
University Medical Center’s (UMC EMS)service area has been steadily growing, and agency leadership recognized the need for a...
TransCare Improves Patient Care and Access to Wellness Services While Reducing Unnecessary 911 Calls — ZOLL Pulse Award Winner
ZOLL Data Systems | Jun 7, 2022
TransCare Medical Transportation Services (TransCare), a division of the Crisis Center of Tampa Bay, has a mission “to ensure that no one...
Mutual Aid EMS Deploys New Integrated Software System to Improve Response Times, Operations, and Compliance — ZOLL Pulse Award Winner
ZOLL Data Systems | Jun 6, 2022
Mutual Aid EMS operates 14 ambulance stations across a 924 square-mile service area. Agency leadership saw tremendous opportunity to...
How Collecting Payment for Inspections is Changing the Fire Industry
ZOLL Data Systems | May 10, 2022
In a recent webinar, Pasco County Fire and Rescue (PCFR) Fire Marshal, Justin Frum, discussed how his team overcame the challenges...
Purpose-Built, Integrated Platforms Are the Future of Telemedicine
ZOLL Data Systems | Apr 26, 2022
Telemedicine is becoming standard practice for many healthcare providers. According to Dr. David Ernst, president of telemedicine innovator...
How Medical Groups Can Tune up Front-end RCM Processes and Capture More Revenue
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Apr 22, 2022
Medical groups are facing unprecedented cost increases as well as lost revenue that can never be recaptured. While many groups focus on...
Automated Demographic Verification Should Be Every Laboratory’s First Line of Defense Against Revenue Leakage
ZOLL Data Systems | Apr 12, 2022
Many laboratories face financial challenges due to persistent downward pricing pressure, making it essential to capture payment on all...
How To Use AR Optimization and Patient Engagement Technology to Counteract ASC Staffing Shortages
Juli Smith, Director, ZOLL Data Systems, and Mark R. Jones, Vice President of Client Services, Gryphon Healthcare | Apr 1, 2022
The staffing crisis prompted by COVID-19 is unlikely to be resolved in the foreseeable future. When key positions can’t be filled in a...
Compliance Accreditation and Patient Safety with Pre-hospital Emergency Care
ZOLL Data Systems | Mar 18, 2022
In Emergency Departments (ED) and Intensive Care Units (ICU) in the U.S., more than half of critically ill patients arrive via ambulance....
5 Simple Steps That Help You Avoid Costly Billing Mistakes, Improve Your Bottom Line, and Reduce Patient Anxiety
Steve Wirth, Esq., EMT-P, Attorney, PWW, LLC | Mar 3, 2022
(7 min read) When providing healthcare services — whether that be in the pre-hospital (EMS) or traditional hospital setting — we are...
Strategies for Reducing Payment Uncertainty With Less Effort and More Satisfaction
ZOLL Data Systems | Feb 24, 2022
In a recent webinar hosted by Healthcare Business Management Association (HBMA), AR optimization expert, Juli Smith, discussed the growing...
Conquering Billing Challenges Early in the Patient Encounter
ZOLL Data Systems | Feb 23, 2022
Healthcare providers are striving to meet rising demand in their communities but are feeling the burden of prior authorization get heavier....
Six Reasons You Can’t Miss ZOLL Summit 2022
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Feb 22, 2022
ZOLL’s largest educational event of the year, ZOLL Summit, brings hundreds of EMS, Fire, and healthcare professionals from all over the...
Why Rapid Access to EMS Data Is Essential for Excellence in Cardiac Systems of Care
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Feb 17, 2022
In a cardiac system of care, STEMI-referring hospitals and STEMI-receiving centers rely on accurate, timely communication and coordination...
Demystifying Proper EMS Billing for Hospital Inpatient Transports Part 3: How Much Must the Hospital Pay?
Doug Wolfberg, Founding Partner and Attorney at Law, Page, Wolfberg & Wirth | Feb 15, 2022
This post is Part Three of a three-part series. View Part One | View Part Two. In part one of this three-part article series, we looked at...
Demystifying Proper EMS Billing for Hospital Inpatient Transports Part 2: Medicare Bundling Rules
Doug Wolfberg, Founding Partner and Attorney at Law, Page, Wolfberg & Wirth | Feb 8, 2022
This post is Part Two of a three-part series. View Part One |View Part Three. In the previous installment of this three-part article...
Demystifying Proper EMS Billing for Hospital Inpatient Transports Part 1: Who’s the Payer?
Doug Wolfberg, Founding Partner and Attorney at Law, Page, Wolfberg & Wirth | Feb 1, 2022
This post is Part One of a three-part series. View Part Two |View Part Three One of the areas of ambulance billing that can pose challenges...
Using ZOLL Respond for Effective Communication
Matthew Allred, Implementation Specialist, ZOLL Data Systems | Jan 28, 2022
Effective communication in emergency medical services provides two-way and real-time capabilities, delivering messages efficiently to and...
Billing Survival Strategies: Medicare Advantage and Medicaid Managed Care
ZOLL Data Systems | Jan 20, 2022
(2 min read) As the demand for Medicare Advantage and Medicaid managed care grows, so do the rules and regulations — which means more...
Short-staffed ASCs Can Ease the Burden of Prior Authorization and Do More With Less
ZOLL Data Systems | Jan 18, 2022
(2 min read) Ambulatory Surgical Centers (ASCs) do an exceptional job of collecting patient deductibles, co-pays, and other patient...
Are You Secure? Cyberattacks and Security Issues for EMS in 2021
Ryan Stark, Esq., Managing Partner, PWW | Jan 11, 2022
The effects of a cyberattack on an EMS agency, software vendor, or third-party billing company can be devastating. In 2021, information is...
How and Why Bringing EMS Billing In-house Could Be Right for You
ZOLL Data Systems | Jan 4, 2022
If you currently outsource your billing and collections functions and are considering bringing them in-house, you’ll want to assess whether...
Progressive Communications Centers Can Improve the Patient Experience and Transform Outdated EMS Economics
ZOLL Data Systems | Jan 3, 2022
(2 min read) The current emergency medical services (EMS) economic model follows a pay-per-transport system. Insurance agencies and...
Using Mobile Devices for Connected Communication Transforms EMS Dispatch
Stephen Frye, Product Owner, ZOLL Respond and ZOLL Road Safety | Dec 28, 2021
Co-Written by Mike McKevitt, Director, Product Management
Maximize Reimbursement and Minimize Bad Debt With Deductible Monitoring Technology
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Dec 22, 2021
(3 min read) In recent years, the healthcare industry has seen a rise in high-deductible insurance plans. In 2020 47% of covered workers...
Using Dispatch Protocols To Avoid Revenue Loss and Compliance Risk
Ryan Stark, Esq., Managing Partner, PWW | Nov 19, 2021
(4 min read) Dispatch protocols are critical for complying with Medicare rules and maximizing legitimate reimbursement from the largest...
The Critical Role Communication Centers Play in the EMS Transformation
Matt Zavadsky, MS-HSA, NREMT; Chief Transformation Officer, MedStar Mobile Healthcare | Nov 9, 2021
(9 min read) Once upon a time, in a land far, far away, a communications center worker answered an emergency call from a caller who relayed...
Labs of All Sizes Can Benefit From Employing Revenue-enhancing Best Practices
ZOLL Data Systems | Nov 8, 2021
(2 min read) The COVID-19 lockdown caused a rapid drop-off in routine labs and specialty testing. Even those that were processing COVID...
Complete Patient Documentation Earns More Revenue and Mitigates Liability Risk
ZOLL Data Systems | Nov 4, 2021
(3 min read) During the 2021 ZOLL Summit Series ePCR & Fire event, quality assurance analyst and clinical educator, Jason Haag, spoke about
Lessons Learned From EMS Documentation Legal Case Studies
Doug Wolfberg, Founding Partner and Attorney at Law, Page, Wolfberg & Wirth | Nov 2, 2021
(4 min read) Emergency Medical Service (EMS) documentation continues to be one of the most vexing challenges for EMS practitioners and...
Custom Reports Inform Your Quality Improvement Initiatives With Data-driven Insight
ZOLL Data Systems | Oct 19, 2021
(5 min read) If you learn to leverage the custom reports function for your ePCR system, you can stay focused on critical issues while...
What Radiology Practices Need To Know About the No Surprises Act
Juli Smith, Director, ZOLL Data Systems | Oct 14, 2021
(3 min read) Large, unexpected medical bills are increasingly at the forefront of patients' minds. Surprise billing situations occur when a...
COVID, Competition, and the Cloud Push the Industry Toward EMS 4.0
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Sep 14, 2021
(6 min read) EMS 3.0 introduced the concept of transforming the Emergency Medical Services industry from emergency response and transport...
Artificial Intelligence, Big Data, and the Potential Revenue Cycle Win for Ambulatory Surgery Centers
Juli Smith, Director, ZOLL Data Systems | Aug 19, 2021
(2 min read) Data science made advances toward artificial intelligence (AI) for years, which encouraged scientists to believe the dream of...
The History of NEMSIS 3.5 and How a Data-driven Industry Saves More Lives
ZOLL Data Systems | Aug 17, 2021
The Evolution of NEMSIS, the National EMS Information System (3 min read) The National Highway Traffic Safety Administration (NHTSA) built...
Now Is the Time to Make the Transition to Electronic Charting
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Aug 10, 2021
N.Y. State 2022 CME Recertification Requirements Signal Shift Toward ePCR
Data Sharing Myth: HIPAA Prevents Bi-directional Health Information Exchange
Ryan Stark, Esq., Managing Partner, PWW | Aug 9, 2021
Misconceptions About HIPAA Have Created an Artificial Barrier to Bi-directional Data Sharing Between EMS and Hospitals
NEMT Market Disruption Spells Opportunity for Hospitals and EMS Agencies
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Jul 29, 2021
(6 min read) Non-emergency medical transport (NEMT) is a growing, multi-billion-dollar industry. According to Frost & Sullivan, the total...
5 Critical Medicare Updates Every EMS Agency Should Know
ZOLL Data Systems | Jun 30, 2021
(5 min read) For many years, EMS agencies and advocacy groups like the American Ambulance Associates (AAA) have been battling for adequate...
Understanding How to Get Paid by the Department of Veterans Affairs for Ambulance Transports
ZOLL Data Systems | Jun 24, 2021
(3 min read) Getting reimbursement for ambulance transport from the U.S. Department of Veterans Affairs (VA) can be challenging. For...
Top 6 Tips for Optimizing EMS Reimbursement, Care Quality, and Staffing
ZOLL Data Systems | Jun 23, 2021
(4 min read) Technology is transforming how the healthcare industry manages revenue, reimbursements. Claims processing is central to any...
Hold for Deductible: Why “Zero Day Billing” Is No Longer the Goal
Doug Wolfberg, Founding Partner and Attorney at Law, Page, Wolfberg & Wirth | Jun 18, 2021
(3 min read) The lay of the land in EMS billing used to be “Zero Day Billing.” This meant that emergency medical service (EMS) agencies...
How to Demystify Slow Revenue Capture, High Denials, and Too Many Write-offs
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Jun 17, 2021
(6 min read) Billing for emergency medical services (EMS) is tricky in the best of circumstances. In emergent situations, patients may or...
ZOLL® Pulse Award Winner Helps Tucson Agency Increase Payments by 12%
ZOLL Data Systems | May 27, 2021
(3 min read) The ZOLL Pulse Awards, first launched at the 2017 ZOLL Summit, recognizes professionals who improve operational efficiencies...
Hosted Computing Eases Orderly Transition to SaaS Solutions
Frederick Barnes, Vice President, ZOLL Data Systems | May 26, 2021
(5 min read) There are many reasons that business applications are moving to the cloud, or Software as a Service (SaaS) model. One of the...
ZOLL® Pulse Award Winner Helps Florida Agency Achieve Higher Levels of Operational Performance
ZOLL Data Systems | May 21, 2021
(5 min read) The ZOLL Pulse Awards, first launched at the 2017 ZOLL Summit, recognizes professionals who improve operational efficiencies...
How To Humanize Data and Empower Every Position in Your EMS Organization
Ryan D. Thorne, NRP, Founder and CEO, Thorne Ambulance Service | May 20, 2021
(6 min read) When was the last time you heard your field-level providers talking about unit hour utilization (UHU), time on task, and other...
Spring Cleaning for Your EMS Billing
ZOLL Data Systems | May 14, 2021
(2 min read) The COVID-19 pandemic has made it more important than ever for EMS agency billers and managers to conduct their annual reviews...
Tools and Strategies to Improve Revenue and Reduce Administrative Burden
ZOLL Data Systems | May 6, 2021
(2 min read) “One overarching thing I think that we are struggling with today as healthcare providers is payment uncertainty. We really...
Are Your Key Performance Indicators Costing You Money? (Part 3)
Brian S. Werfel, Esq., Partner, Werfel & Werfel, PLLC | Apr 29, 2021
Co-written by Scott A. Moore, Esq., Principal, Moore EMS Consulting LLC A Critical Look at How Common KPIs Are Being Used (or Misused) by...
Hospitals Can Improve Patient Outcomes by Using HL7 to Transform Collaboration With EMS
Frederick Barnes, Vice President, ZOLL Data Systems | Apr 28, 2021
In the unfortunate event that you or a loved one is transported by ambulance to a hospital for emergency care, wouldn’t you want the...
The No Surprises Act: Preparing Your Practice for the Coming Challenges and Opportunities
Mark R. Jones, President and CEO, EMRJ Consulting | Apr 27, 2021
Co-written By Juli Smith, Director, ZOLL Data Systems
Stop Relying on the Patient for Accurate and Timely Payer Information
Juli Smith, Director, ZOLL Data Systems | Apr 22, 2021
(3 min read) When it comes to billing and revenue cycle management (RCM) services, as an industry, we have been doing the same things for...
Aggregating COVID-19 Data for a More Holistic View of the Pandemic
ZOLL Data Systems | Apr 20, 2021
(3 min read) In March 2021, Greg Howard, Director of National Interoperability Sales at ZOLL Medical Corporation, and Mario Sanchez, ...
Why Healthcare Is Taking its Business to the Cloud
Frederick Barnes, Vice President, ZOLL Data Systems | Apr 15, 2021
(7 min read) As consumers, where do you and your families interact with cloud-based software? For many consumers, it started with taxes. ...
Healthcare Credit Checks Benefit Patients and Providers Alike — So What’s the Controversy?
Juli Smith, Director, ZOLL Data Systems | Apr 12, 2021
(4 min read) When a patient checks in to see a new healthcare provider, there is the inevitable package of new patient paperwork. Along...
5% of Your Self-pay Patients Likely Have Medicare Coverage
Juli Smith, Director, ZOLL Data Systems | Apr 8, 2021
Gaps in demographic and insurance information are commonplace. Patients are often mislabeled as self-pay despite the presence of billable...
Retroactively Discover, Verify, and Bill Medicaid Coverage for Hospital Encounters
Juli Smith, Director, ZOLL Data Systems | Apr 5, 2021
(2 min read) In 2019, almost 50% of all insured individuals were insured through employer sponsored plans. The COVID-19 pandemic caused the
Data Analysis Drives Better Decision Making and Increased Revenue
Kristin Whitt, Director of Operations - Billing, ZOLL Data Systems | Mar 15, 2021
(5 min read) Hospitals, emergency medical services (EMS) agencies, and other healthcare providers need accurate, complete, and reliable...
The Patient’s Financial Experience: Trends, Innovations, and Challenges
ZOLL Data Systems | Mar 11, 2021
Juli Forde, Director of Strategic Partnerships, AR Optimization at ZOLL® Data Systems partnered with Jonathan Wiik, Principal, Healthcare...
5 Timely EMS Billing Tips for Navigating 2021
Maggie Adams, President, EMS Financial Services | Feb 23, 2021
(7 min read) Have you ever lost your glasses only to find them on top of your head? The habit of putting them there has become so routine,...
Are Your Key Performance Indicators Costing You Money? (Part 2)
Brian S. Werfel, Esq., Partner, Werfel & Werfel, PLLC | Feb 19, 2021
Co-written by Scott A. Moore, Esq., Principal, Moore EMS Consulting LLC A Critical Look at How Common KPIs Are Being Used (or Misused) by...
Emotional Strain and Mental Health: Using ePCR Data to Transform the EMS Culture
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Jan 28, 2021
Long shifts, low pay, and repeated, vicarious traumas are givens for paramedics and other EMS professionals. Enduring the physical and...
Implement These Best Practices for Improving Comms Center Performance
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Jan 26, 2021
(4 min read) Step into any dispatch communications center, and you’ll witness a familiar buzz of activity which, to the untrained eye, can...
How Emergency Medicine Physicians Can Increase Revenue in 2021 With Medicare PFS Cuts Looming
ZOLL Data Systems | Jan 21, 2021
In August 2020, the Centers for Medicare and Medicaid Services (CMS) released the proposed Medicare annual payment rule for 2021. This rule...
Reducing Emergency Department Days Sales Outstanding (DSO) in 2021
ZOLL Data Systems | Jan 19, 2021
In 2020, emergency department volume reductions and an increase in uninsured patients have caused financial ripple effects through the...
The Cash Pay Lie and Other Costly Realities
ZOLL Data Systems | Jan 15, 2021
In an effort to maintain or increase patient volume and reduce collections costs, physician groups increasingly are offering substantial...
Participating in the ET3 Model? Here’s What You Need to Know About NEMSIS Reporting Requirements
ZOLL Data Systems | Dec 22, 2020
With thousands of Emergency Medical Services (EMS) agencies throughout the U.S., there are inevitably hundreds or even thousands of...
How NEMSIS v3.5.0 Can Propel the EMS Industry Forward
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Dec 21, 2020
New National Data Reporting Elements for Improving Patient Care and Driving Evidence-based Progress in EMS’ Role in the Healthcare Ecosystem
Emergency Medicine is Facing the Imperfect Storm in 2021
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Dec 17, 2020
The proposed Physician Fee Schedule (PFS) for 2021 increases reimbursement for office and outpatient E/M codes and thereby reduces the...
Billing Medicare and Private Payers for Telehealth Visits: What to Expect Post-Public Health Emergency
ZOLL Data Systems | Dec 14, 2020
The American Medical Association (AMA) and many other organizations are actively advocating for continued support of telehealth...
Are Your Key Performance Indicators Costing You Money? (Part 1)
Brian S. Werfel, Esq., Partner, Werfel & Werfel, PLLC | Dec 9, 2020
Co-written by Scott A. Moore, Esq., Principal, Moore EMS Consulting LLC
Using ePCR Bio-Surveillance and Geospatial Data to Improve EMS Operations
Chuck McSweeney, MPS, NR/CC-EMT-P, CMTE, Clinical Patient Care Consultant, ZOLL Data Systems | Dec 2, 2020
From COVID-19 hot spots to opioid overdoses, EMS agencies must evaluate community health data in new ways and more frequently than ever...
Tips for EMS Agencies to Resolve Today's Patient-Pay Accounts
Maggie Adams, President, EMS Financial Services | Nov 24, 2020
Everywhere I go, ambulance providers, billing companies, and billers ask, “Why do patients think that ambulance service is free?” Across...
Data Sharing Myth: HIPAA Prevents Bi-directional Health Information Exchange
Ryan Stark, Esq., Managing Partner, PWW | Nov 17, 2020
Misconceptions About HIPAA Have Created an Artificial Barrier to Bi-directional Data Sharing Between EMS and Hospitals
What’s Next? More EMS Billing in the COVID Environment
ZOLL Data Systems | Nov 13, 2020
Like all other providers in the healthcare ecosystem, emergency medical services (EMS) agencies have been impacted in many ways by the...
New Perspectives Call for New EMS Practices in 2021
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Nov 2, 2020
Undoubtedly, things have changed as a result of COVID-19. What were once accepted practices are no longer sufficient. EMS agencies must...
Now Is the Time to Make the Transition to Electronic Charting
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Oct 22, 2020
N.Y. State 2022 CME Recertification Requirements Signal Shift Toward ePCR
How to Boost Billing Performance and Patient Satisfaction
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Oct 20, 2020
(6 min read) Today, healthcare providers are under increased pressure to ensure a positive patient journey - one that prioritizes the ...
EMS Billing in the COVID-19 Environment
ZOLL Data Systems | Oct 13, 2020
(2 min read) In April 2020,the National Association of Emergency Medical Technicians (NAEMT) conducted a survey to assess the early impact...
Offering Patient-centric Payment Plans Increases Provider Collections by More than 11%
ZOLL Data Systems | Oct 6, 2020
(2 min read) Most healthcare providers report offering patient payment plans. The plans are popular; approximately half of consumers state...
Look Who’s Paying for Treatment without Transport
Maggie Adams, President, EMS Financial Services | Sep 22, 2020
How Efforts at the State Level Are Blazing the Trail for Community Paramedicine Reimbursement
Leveraging Technology to Augment the EMS Billing Process and Experience
Christa Lassen-Vogel, Senior Manager, ZOLL Data Systems | Sep 16, 2020
Is Now the Time to Re-engineer the EMS Billing Process?
COVID-19 Workforce Impacts and Data Collection: A Study in Collaboration
New Jersey Association of Paramedic Programs | Sep 9, 2020
(8 min read) In early 2020, the concept of the novel coronavirus was nothing more than a whisper in New Jersey EMS agencies. It was...
Interoperability Has Come a Long Way, but There Is Much to Be Done
Dr. Greg Mears, MD, Medical Director, ZOLL Data Systems | Sep 3, 2020
(8 min read) 2020 has been an interesting year, and at the time of this writing, it’s only September. I am sure the word of the year will...
4 Questions About How the COVID-19 Medical Leave Impacts EMS Agencies
Christie Mellott, Esq., EMT | Aug 31, 2020
(6 min read) Without a doubt, COVID-19 has presented EMS agencies with multiple challenges that collectively are some of the most...
How to Optimize Revenue Cycle Management Technology: Best Practices from the Experts
Juli Smith, Director, ZOLL Data Systems | Aug 26, 2020
In a recent report by HIMSS Healthcare IT News, five healthcare revenue cycle technology experts offer perspectives on best practices for...
How to Verify Patient Eligibility Under the HRSA Uninsured COVID-19 Program
Juli Smith, Director, ZOLL Data Systems | Aug 13, 2020
In early April, the U.S. Department of Health & Human Services (HHS) announced that a portion of the $100 billion CARES Act Provider Relief...
EMS Compliance Lessons from a $10M Medicare Ambulance Fraud Scheme
Christopher Kelly, Esq., Of Counsel, PWW, LLC | Aug 11, 2020
(4 min read) Several recent cases have shown that the Department of Health and Human Services’ Office of Inspector General (OIG) and the...
Not Your Traditional EMS Call: Documentation and Billing for Telehealth Consults
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Aug 6, 2020
(5 min read)
Three Ways Every EMS Agency Should Be Leveraging ePCR Data
Darlene Forney, Customer Onboarding Report Analyst | Aug 4, 2020
Your ePCR is a vast repository of data. So, what are you going to do with it?
Connected Communication Using Mobile Devices Transforms EMS Dispatch
Stephen Frye, Product Owner, ZOLL Respond and ZOLL Road Safety | Jul 30, 2020
Co-Written by Mike McKevitt, Director, Product Management
Leveraging Multiple Data Streams to Accelerate Reimbursement and Enable Agile Operations
Tyler Williams, Director of Strategy, AR Optimization, ZOLL Data Systems | Jul 22, 2020
(7 min read) Consider this scenario: a child enters the hospital emergency department with a broken collar bone, sustained while at play....
How EMS Providers Can Spend CARES Act Relief Funds and Prepare for an Audit
Steve Wirth, Esq., EMT-P, Attorney, PWW, LLC | Jul 14, 2020
Broad HHS Guidance Covers Coronavirus Response and Lost Revenue
Mitigate the Impact of Volume Loss by Optimizing Accounts Receivable
Juli Smith, Director, ZOLL Data Systems | Jul 9, 2020
Proven Best Practices and Solutions to Effectively Mine Past Accounts Receivable (5 min read) Amid COVID-19, hospitals and providers alike...
The National EMS Assessment: Ten Years Later
Dr. Greg Mears, MD, Medical Director, ZOLL Data Systems | Jul 1, 2020
2020 NASEMSO Survey Reflects Evolution of EMS Industry
Guarding Against (More) Revenue Loss
Maggie Adams, President, EMS Financial Services | Jun 18, 2020
By Maggie Adams
Improve ET3 Outcomes with Information Best Practices and Data Exchange
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Jun 16, 2020
Innovating Revenue Streams During COVID-19: Four Telehealth Best Practices
Juli Smith, Director, ZOLL Data Systems | Jun 4, 2020
Written By: Juli Forde (3 min read) As healthcare providers continue to manage unprecedented challenges during the COVID-19 crisis, making...
How to Prevent Revenue Loss During COVID-19
Juli Smith, Director, ZOLL Data Systems | May 21, 2020
Unanticipated situations like the COVID-19 crisis present significant revenue challenges for healthcare providers. The path forward can be...
How to Minimize the Operational Impact of MBI and Increase Patient Satisfaction
Ray de la Pena | May 13, 2020
3 Reasons Cloud-Based Solutions Make Good Sense for Fire & EMS
Brian Bleile | Apr 9, 2020
Data security is on everyone’s mind in this age of cyber criminals, malware, and ransomware. Nowhere is this truer than in the healthcare...
4 Tips for Maximizing Billing During the COVID-19 Pandemic
Maggie Adams, President, EMS Financial Services | Mar 26, 2020
(3 min read) Using your software tools to maximize billing efforts during these difficult times may not be top of mind right now, but I...
COVID-19 Patient Documentation to Improve Outcomes and Protect EMS Crews
Chad Hurka | Mar 13, 2020
With COVID-19 cases on the rise, first responders must address a new set of concerns relating to patient care and crew safety. The CDC has...
Three Metrics Guiding Progressive Change within EMS
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Mar 11, 2020
A look at where we’ve used data in the past and how we’re using it now to improve performance in the prehospital and in-hospital settings.
Four Actionable Takeaways from the First Ambulance HIPAA Settlement
Ryan Stark, Esq., Managing Partner, PWW | Mar 5, 2020
Written By: Ryan Stark
Three Ways for Billing Departments to Handle Financial Hardships
Maggie Adams, President, EMS Financial Services | Feb 19, 2020
Written by: Maggie Adams (3 min read) Self-pay accounts are an ongoing frustration for billing departments. The best billing system can’t...
Five EMS Technology Improvements that Will Shape the Next Ten Years
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Feb 13, 2020
“The only constant is change,” paraphrasing the ancient Greek philosopher, Heraclitus. In the world of technological and engineering...
Medicare Beneficiary Identifiers Accelerate Claim Payment
Kelli Turner | Feb 11, 2020
(4 min read) On January 1, 2020, the Centers for Medicare and Medicaid Services (CMS) made the formal shift to the use of Medicare...
Being Paid vs. Being Paid Correctly: The Difference Can Be Costly
Daniel Pedersen | Feb 5, 2020
(4 min read) It’s no secret that being paid for the service you provide is the goal for most ambulance systems. After all, reimbursement is...
5 Blogs from SUMMIT 2019 Speakers to Help Get You Pumped for SUMMIT 2020
Bridget Yoder | Jan 29, 2020
(3 min read) We had a fantastic lineup of speakers at SUMMIT 2019. While we get ready to announce our speakers for 2020, we wanted to look...
The Never Quite Forgotten Compliance Risk
Maggie Adams, President, EMS Financial Services | Jan 22, 2020
(6 min read) Medicare usually pays the largest portion of ambulance claims. But when viewing medical transportation - ambulance combined...
ROI from CQI
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Jan 15, 2020
(4 min read) CQI involves more than just checking reports to make sure that the “red” went away, it’s a continuous process focusing on...
Time Check on Your Company's Best Practices
Christopher Kelly, Esq., Of Counsel, PWW, LLC | Jan 9, 2020
(4 min read) As we head into 2020, it is a good time to get a check-up. I’m not talking about a trip to your doctor, I’m suggesting a...
Spotlight on SUMMIT 2020’s Keynote Lineup
Bonnie Doyle | Jan 7, 2020
ZOLL is excited to announce our keynote speaker lineup for SUMMIT 2020! The three-day event, scheduled for June 9-11 at the Sheraton in...
6 Simple Cybersecurity Tips for EMS Agencies
Ryan Stark, Esq., Managing Partner, PWW | Dec 11, 2019
(2 min read) EMS agencies are very attractive targets for cybercriminals. But, there are easy steps you can take to better protect your...
Mobile “Interoperable” Healthcare: An Alternative Definition to “MIH”
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Dec 4, 2019
We’re used to hearing about ‘interoperability’ in terms of communications, but how about its use in information exchange?
Response Times: We Did it to Ourselves (And Now We Need to Change It)!
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Nov 13, 2019
What response times can tell us (if we gather the data accurately) (5 min read) Nine minutes or less, 90% of the time – or whatever...
Achieving Revenue (Tri)Cycle; Not (Uni)Cycle
Daniel Pedersen | Nov 6, 2019
(3 min read) When people hear the phrase “revenue cycle,” words like "billing," "collections," and "payment" typically come to mind. While...
Accounts Receivable (A/R) Management: Working With Patients and Third-Party Payers
Maggie Adams, President, EMS Financial Services | Oct 31, 2019
(7 min read) The most common question I get is, “Why do our accounts receivable keep growing?” Problems with unpaid claims, denied...
Train Your New Gal (and Old Guy) on Documentation
Tim Nowak, Founder & CEO, Emergency Medical Solutions, LLC | Oct 29, 2019
(5 Min Read) Let's face it, a one hour of discussion about threatening lawsuits or a courtroom credibility shredding during someone's...
5 Ways to Empower Millennials in the EMS Workforce
Rabecca Sembrat | Oct 22, 2019
(6 min read) Co-Written by Logan Sullivan and Rabecca Sembrat We continue to see research showing that Millennials are the most educated...
How Using Dispatch Protocols Can Avoid Revenue Loss and Compliance Risk
Amanda Stark | Oct 16, 2019
(4 min read) Dispatch is an area that seems to generate a lot of misunderstandings and confusion, especially as it relates to Medicare...
Using Audit Results and Your Data to Improve Compliance
Amanda Stark | Oct 9, 2019
Audits sometimes get the reputation of being a bad thing or a dirty word. But an audit, whether you’re doing it yourself, hiring someone to...
EMS and Fire: Unique Challenges and Solutions
Brittany Frater | Sep 25, 2019
How Chris Davison of Tucson Fire tackles challenges and optimizes for efficiency (6 min read) Chris Davison has been the Ambulance Billing...
Risk Management: Beyond ‘Checking the Box’
Justin Eberly | Aug 29, 2019
(4 min read) EMS workers carry heavy responsibility time and time again—on a daily basis. Every mile of ambulance operations, their eyes...
The EMS Provider Wellness Puzzle
Mark Bober | Aug 14, 2019
Fitting the pieces together for an overall picture of health (7 min read) Over the past few years, the focus of EMS research, best...
Automate these processes to save yourself time in EMS
Reggie Yancey | Jul 30, 2019
(4 min read) He fires the flaming arrow into the void of darkness inside the cave before him. Hercules was not generally considered a weak...
ePCR Can Make or Break You
Christopher Kelly, Esq., Of Counsel, PWW, LLC | Jul 25, 2019
(4 min read) At this year’s ZOLL Summit conference, I presented a session on the pros and cons of e-pcr systems. This session covered...
Lessons from EMS HIPAA Audits: 5 Violations We See at (Almost) Every Agency
Ryan Stark, Esq., Managing Partner, PWW | Jul 23, 2019
(5 min read) Our firm has been doing on-site HIPAA audits for over 15 years now and one of the most popular questions we get is: “What are...
Changing EMS Leadership into Lionship
Roger Smith | Jul 18, 2019
(6 min read) Take a moment and reflect on two very fundamental questions you should ask yourself as a leader in EMS. First, why did you get...
Defining and enforcing accountability in EMS
Chris Cebollero | Jul 16, 2019
(6 min read) A few months back I was assisting an organization in their efforts to increase employee engagement and satisfaction. A dirty...
10 Strategies to Avoid Budget-Busting Fines Related to Business Associate Agreements
Rachel Haczewski | Jul 10, 2019
(4 min read) Got room in your budget to pay off a $750,000 settlement simply for not having an up-to-date Business Associate Agreement...
Re-framing Airway Management
Joshua Ishmael | Jul 8, 2019
(6 min read) As pre-hospital providers airway management (basic or advanced) should be our bread and butter. After all, our lives and very...
NFORS: Using Technology to Document Firefighter Exposure to Carcinogens and IDLH Conditions
Chad Hurka | Jul 5, 2019
(4 min read) Firefighters’ concerns have changed rapidly over the past decade. We have always been focused on our personal readiness and...
Will After-Market Alterations Leave You Feeling Sheepish?
Justin Eberly | Jul 2, 2019
(3 min read) The sheep-skin strap covers may “look cute and seem soft”, but a Georgia mother now cautions the use of aftermarket products...
5 Ways to be “Better Than Yesterday”
Robert Piparo | Jun 26, 2019
(3 min read) EMS is an evolving profession. We are constantly changing our practices and procedures to meet the demands of an ever-changing...
Can CISD Heal a Culture?
Cory Oaks | Jun 24, 2019
(5 min read) There is no debating the fact that responder PTSD and suicide has become an epidemic. It seems we cannot visit any of the...
I’ll Sleep When I’m Dead: Sleep Loss and Fatigue in EMS
Amy Eisenhauer | Jun 20, 2019
(4 min read) When I was a new EMT all I wanted to do was work on the ambulance answering calls with my friends. So much so that I had three...
Using ZOLL X-series, Case Review and Sidewalk CPR to double ROSC rates
Brittany Frater | Jun 18, 2019
(5 min read) After attending King County Resuscitation Academy, Cosumnes Fire started to use the data provided by the ZOLL X series and...
Expert Data Analysis & Reporting Improved Operational Performance and Patient Care
Brittany Frater | Jun 14, 2019
(4 min read) Steve Myers has been with Mobile Medical Reponse (MMR) for 23 years. He’s the resident Crystal Reports expert in the company,...
MISSION: INTEROPERABILITY: PART 2
Nick Sortin | Jun 12, 2019
(4 min read) Part 2. If you missed Part 1, you can read it here.
Award-winning Cardiac Arrest Resuscitation Program: “Race to the Top”
Brittany Frater | Jun 10, 2019
(5 min read) Lauren Emanuelson has been with Advanced Medical Transport for 10 years. She manages the “Race to the Top” Program, focused on...
Superior Revenue Recapture, Streamlined Processes and Innovative Problem-Solving
Brittany Frater | Jun 7, 2019
(3 min read) Julie Mickow has been with the Mayo Clinic for 22 years. In her time there, she has held every role in the revenue stream and...
Do Your Own Internal Audit to Avoid External Review (and Reduce Denials)
Maggie Adams, President, EMS Financial Services | Jun 5, 2019
(5 min read) Lately it feels like ambulance providers are getting yelled at from Medicare and the OIG at every turn – “Medicare Paid Twice...
Improving Clinical Care, Operational Efficiency and Saving Lives with Data
Brittany Frater | Jun 3, 2019
(4 min read) Mark Weade has been with the Upper Arlington Fire Division for 10 years. He has made great strides in analyzing their EMS data...
Implementing a Single Source Solution to Support Growth, Clinical Care and Disaster Response
Brittany Frater | May 31, 2019
(3 min read) Corey Martin has been with MedTrust for 3 years. As Director of Innovative Practices, Corey went the extra mile in improving...
MISSION: INTEROPERABILITY: PART 1
Nick Sortin | May 29, 2019
(5 min read) What if I were to tell you there is a pill you can prescribe to prevent death related to sudden cardiac and stroke?