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ZOLLPulse Blog

Insights for Data-Driven EMS

Tim Nowak | Jan 15, 2020

ROI from CQI

(4 min read) CQI involves more than just checking reports to make sure that the “red” went away, it’s a continuous process focusing on ...

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Christopher Kelly | Jan 9, 2020

Time to Get a Check-Up

(4 min read) As we head into 2020, it is a good time to get a check-up. I’m not talking about a trip to your doctor, I’m suggesting a ...

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Bonnie Doyle | Jan 7, 2020

Spotlight on SUMMIT 2020’s Keynote Lineup

ZOLL is excited to announce our keynote speaker lineup for SUMMIT 2020! ...

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Ryan Stark | Dec 11, 2019

6 Simple Cybersecurity Tips for EMS Agencies

(2 min read) EMS agencies are very attractive targets for cybercriminals.  But, there are easy steps you can take to better protect ...

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Tim Nowak | Dec 4, 2019

Mobile “Interoperable” Healthcare: An Alternative Definition to “MIH”

We’re used to hearing about ‘interoperability’ in terms of communications, but how about its use in information ...

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Tim Nowak | Nov 13, 2019

Response Times: We Did it to Ourselves (And Now We Need to Change It)!

What response times can tell us (if we gather the data accurately) (5 min read) Nine minutes or less, 90% of the time – or ...

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Daniel Pedersen | Nov 6, 2019

Achieving Revenue (Tri)Cycle; Not (Uni)Cycle

(3 min read) When people hear the phrase “revenue cycle,” words like "billing," "collections," and "payment" typically come to mind. While ...

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Maggie Adams | Oct 31, 2019

Accounts Receivable (A/R) Management: Working With Patients & Third-Party Payers

(7 min read) The most common question I get is, “why does our A/R keep growing?” Problems with unpaid claims, denied services, and growing ...

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Tim Nowak | Oct 29, 2019

Train Your New Gal (and Old Guy) on Documentation

(5 Min Read) Let's face it, a one hour of discussion about threatening lawsuits or a courtroom credibility shredding during someone's ...

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Logan Sullivan | Oct 22, 2019

5 Ways to Empower Millennials in the EMS Workforce

(6 min read) Co-Written by Logan Sullivan and Rabecca Sembrat We continue to see research showing that

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Amanda Stark | Oct 16, 2019

How Using Dispatch Protocols Can Avoid Revenue Loss and Compliance Risk

(4 min read) Dispatch is an area that seems to generate a lot of misunderstandings and confusion, especially as it relates to Medicare ...

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Amanda Stark | Oct 9, 2019

Using Audit Results and Your Data to Improve Compliance

Audits sometimes get the reputation of being a bad thing or a dirty word.  But an audit, whether you’re doing it yourself, hiring ...

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Brittany Frater | Sep 25, 2019

EMS and Fire: Unique Challenges and Solutions

How Chris Davison of Tucson Fire tackles challenges and optimizes for efficiency (6 min read) Chris Davison ...

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Justin Eberly | Aug 29, 2019

Risk Management: Beyond ‘Checking the Box’

(4 min read) EMS workers carry heavy responsibility time and time again—on a daily basis. Every mile of

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Mark Bober | Aug 14, 2019

The EMS Provider Wellness Puzzle

Fitting the pieces together for an overall picture of health (7 min read) Over the past few years, the focus of EMS ...

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